I went to the hotel at 6.00 PM but there is nobody at the reception and I had to wait for 3 hours until the staff came. Which was very unprofessional. The other day, I extend my stay and made my booking the staff keep asking me If I haven't paid yet then they check their system and my reservation is already made. It's super annoying. On the same day, they forgot to give me a compliment such as water etc, so when I was about to check out, I was asking for the water, and she wanted to check the CCTV because she doubted whether I was lying or not. So unrespectful! I mean I can afford to stay there of course I can just buy two bottles of water. Why should I lie? Please don't stay at this hotel. Never again!