日本から

The staff was kind, and the facilities and rooms were clean. I was a little disappointed that the floor in the shower room was slippery. This is a hotel I want to use again. Thank you very much.

清潔で落ち着いたいい感じのホテルでした。快適に宿泊できました。 フロントの人にバスステーションまでの行き方を聞いた時、少し不親切だったように思います。妻のスーツケースが重いので、10分といえど歩くのは少し辛いだろうと、タクシーについて聞きましたが、近い"close"とだけでそれ以上の案内はしてくれませんでした。

空港へのバス乗り場も近く、少し歩けば街のいろいろな観光スポットにも行きやすかったので、立地が良かったです。 スタッフの方も笑顔で親切でした。

綺麗。店員さんが親切でNice guy（Davide）

Nice hotel in Bilbao and walking distance to Guggenheim and Old town (Casco Viejo). We stayed in the Junior Suite with terrace. Excellent breakfast and a great orange juicer that squeezes oranges right in front of you. The pool is rather small. The staff is very friendly and the rooms are very clean and accommodating. Near many eating and shopping options. Very safe and you can walk late into the night. Good for couples, solo and families.

Good location and great breakfast

Skønt hotel, hjælpsomt personale, super lækker morgenmad, perfekt beliggenhed, hyggeligt poolområde på taget, poolen er lille, men dejligt med mulighed for et dyp efter dagens mange skridt i benene.

God beliggenhed og meget mere imødekommende personale. Rent og pænt. God morgenmad. Perfekt for nogle dage.

We changed rooms as that given was smaller than requested. The new room at the back was much brighter and pleasant. Breakfast was excellent. Hige choice. Standard of cleanliness was also excellent. Decor was somewhat more interesting than the usual.

Great location for visiting this wonderful city. Surrounded by local restaurants and a short walk to the Guggenheim museum.

Todo muy bien, lo mejor el personal

Excellent desk services! Check-in process, maid, bar, Room was very good with everything you would expect. Good location

Central location . Easy access to airport bus and public transport. Really comfortable beds and staff very helpful

Everything was perfect, friendly staff, clean, comfortable, convenient parking

Muy bueno

The location was perfect. It was within walking distance to everything, including the old city. We used Bilbao as a base to explore several other places such as: Lourdes, Biarritz, Santander, San Sebastián, Gatica and Bustamante. It was perfect for easy and quick access to the highway system.

Pleasant stay in a very good location, especially to visit the Guggenheim. We had a room at the back overlooking the courtyard so was lovely and quiet. They do charge for the spa which is a bit much.

This is a good, centrally located, easily accessed hotel in the heart of Bilbao

Clean and spacious room, nice bathroom. Small little pool but useful as was very hot so nice to cool off.