We stayed with hotel Concorde for several nights. The location is very convenient from the train station eurostar brussels. The hotel is clean and well updated. The issue i have is bad communication from the management, my spouse was taken to the emergency room and we missed one night stay and asked the manager to help us showing them proof of emergency, sent email, sent expedia messages and even left notes with the hotel staff but he would not even respond to us with any remedy. This ruined my whole perspective about the service this place provides on top of everything else we went through.