It was clean and nice. The people were kind. If I had to say one thing, I would like a bottle of water for each person.

受付のJamesさんはとても親切です。 安心して宿泊することができました！

great location

Conveniently located near the old town. The hotel staff was nice and the rooms were clean.

ビーチまで近く立地はよい。スタッフはそんなに愛想よくなかったが。

とても広く、毎日清掃していただきました。

バスターミナルから遠過ぎず、旧市街へも新市街へも行きやすいホテルという条件でこちらを選びました。お部屋はとても清潔感がありオシャレで、思った以上に便利な場所でした。1つ裏通りにスーパーマーケットDiaがあるのもプラスポイントですね。 今回3泊4日した中で残念だったのが、他の方もおっしゃってるように冷蔵庫がない事、あと私たちが改善して欲しいなと思った事として、初日に部屋に置いてあった紙コップが使用されて汚れていても1度も交換されなかった事（最終日には紙がフニャフニャになった笑）、トイレットペーパーの補充タイミングが不明なので足りなくなりそうな日があった事。これらの補充がちゃんとされていればもう少し気持ち良く宿泊出来るかと思います。

バス停からも近く便利の良い場所 夜も比較的静かです

Really nice hotel and location

The room was neat, clean & large & convenient to everything around Gros & the old town. The staff were also excellent, very friendly & helpful.

Ubicación muy buena. Habitación bonita y limpia. Personal muy amable. Recomendaría totalmente.

El unico inquietud fue el ruido del sistema de ventilacion . Por lo demas muy bueno .

Fantastic staff. Lovely, spacious. clean room. Awesome location.

O quarto e a localização.

Friendly staff, great location

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Clean spacious room with big enough beds for the family

Modern, clean rooms, friendly attentive staff. Works definitely stay here again.

The location of this hotel is fantastic. Easily walkable through the Gros neighborhood and over the bridge to Old Town San Sebastian. Rooms are clean and functional. Layout not the best if you are staying for multiple days in terms of clothing storage and want to fully unpack, just an open closet with a few hangers and a book case to stack things on, no iron either if needed. Also, as many reviews mention, there is no safe in the room so if you are having your room serviced you'll likely want to keep your valuables with you. Lastly, we had fantastic service from the concierge, James, but on the days/hours that he wasn't at the desk the rest of the team was lackluster and acted disinterested in greeting or helping guests. A couple small tweaks could take this hotel from good to great!

Clean room and centrally located. Minimal facilities — just a room in the building, good if you plan to spend all your time out and about