At first, I was afraid because the area was quiet. I wasn't sure if it was a safe area. But it was OK. The hotel itself is great! Clean, relaxing, big TV, good bed, good breakfast… And the staff are very kind and nice. When I had a problem and needed to make a phone call in Spanish, the staff helped me and called for me. Additionally, she searched a lot to help me. It was so helpful.

Bien

高いクオリティとよいスタッフがいます

Breakfast was communicated as free but in fact was not, it was 7 per day per person.

Hotel muito bom. Uma agradavel surpresa.

Was a perfect hotel for this vacation with family. Top notch amenities, super clean and friendly staff.

Great rooms, not in a touristy area but only a short metro away from centre. A taxi from the airport was about €30. Would definitely stay here again if staying in Madrid!

El hotel me ha encantado, volvería a repetir. Todo muy limpio y la habitación muy espaciosa.

The hotel was great! Cynthia was friendly and helpful. Super clean and Beds super comfortable. The breakfast buffet was worth the cost (for us 7€ ea). I only wished it was in the center of Madrid, but if so it would had been sold out, and we wouldn’t have been able to enjoy a good night sleep.

Personale disponibile e gentile, pulizie al top, arredi completi e funzionali, colazione semplice ma completa.

Très bon séjour, personnel très agréable à l'accueil et ménage très bien fait. Hotel près de la station de métro Prosperidad ligne 4, trajet rapidement fait pour aller au centre de Madrid. Hotel calme. Quartier animé.

Me encantó el hotel. Todos muy amables,súper limpio la zona muy bonita y segura . Sin duda volvería.

Small room, big bed, good breakfast, decent fridge, air-con, location near metro and ice-cream shop. No tea making facilities and 12 inch wide balcony had very bright lights beaming into room that could not be switched off so had to use black-out curtains that ruined the sun rise etc - in fscr made room feel like it was underground. I complained and the lady shrugged _ For 130 euros a night I’d have expected more.

This hotel deseves more than 2 stars

Nous mettons rarement des 5 étoiles, mais là, nous conformons tous les points positifs des avis précédents. Accueille agréable, une propreté à toute épreuve, même dans les cages d'escaliers. Grande chambre avec une magnifique sdb, dans les tons noir et blanc, comme tout le reste de l 'hôtel. Lit confortable, aucuns bruits. petit dej type buffet, on va dire que c'est le petit point négatif, jus de fruit quelconque, fruit frais en mauvaises états... L hotel se trouve à 5 minutes d une bouche de métro (ligne 4), quartier animé.

Cleanless

I lived the power outage on Monday, April 28 that lasted 10 hours. The hotel had no fault in this. It was a nationwide problem. The staff was always on hand to answer questions and provide any assistance they could. I witnessed they providing sandwiches to hungry clients.

We very much liked the Hotel and its location.

Hotel is away from city centre so it’s less busy and crowded. Walking distance to city buses and metro. Hotel front desk staff is friendly and professional. The room is quite spacious however it can be stuffy as their air conditioning/fan is controlled centrally and was turned off during our stay in April. Anyway we just opened the patio door to air out the room.

Excelente atención del personal y el desayuno muy bueno.