The charlevoix Northside was great, Terri is a attentive host and she did her best to salvage a very disappointing experience at the other charlevoix house. At that location we were mislead regarding the size and layout of the room which turned out to be on the third floor in a HOT attic without proper air conditioning or ventilation. AC was the other issue we were Mislead about. No attention to this problem was even attempted by manager. We were completely frustrated and Will Never return to charlevoix house near the downtown area. Only high praise for the Northside location for helping us in a last minute situation.

I really enjoyed my stay. Teri was very helpful and served a very good breakfast every morning. She definitely made me feel right at home during my stay

The Charlevoix House Northside was perfect for our golf trip. The host couldn't have been more welcoming and our room was spacious and comfortable. The location was close enough to walk to downtown and just far enough away for peace and quiet. We would definitely stay again!

Teri is a great hostess. She was always available if anything was needed. The beds were very comfortable. Breakfast had a good variety. I would suggest adding a shelf in the shower area in the Hemingway rooms so there's a place for shampoo and soap, etc. Overall a very good experience.

Nice and clean comfortable beds. Good water pressure. Very attentive and nice.

Another great trip to my old stomping ground🎯🤗 Teri is an awesome host!

Lovely place, warm hospitality, amazing breakfast!

Terry was a perfect host! So easy to check in and out. Breakfast was continental with a lot of great options! Location was great for our weekend plans. The house was very charming.

Wonderful atmosphere & host welcomed me to the property. A nice breakfast was waiting for me in the morning.

Overall this was the singular most disappointing interaction I have had with hotels.com, and the lack of support from both the hotel owner, as well as hotels.com have convinced me to stop using the service as a whole. I'd rather just book through hotel websites from now on. To the meat of it- This ‘hotel’ is not a hotel. It is a BNB. You are literally in a room off of someone’s kitchen or dining room or something similar. Much like a listing on AirBNB, the property will have charges tacked onto your stay for ‘cleaning’ if you do not ‘clean’ to their expectation. The property has a unique ‘check in’ which is ‘break into a strange house in the middle of the night’, because there is no check in process. They claim to send instructions on the website, but there were no instructions sent until reached out for more. Is it a cute house? Sure. But I was trying to book a hotel, not an overnight at a strangers home.

The House was amazing. Terry, the hostess with the mostest, was very pleasant and helpful. Loves it. Thank you very much.

It was a Relaxing/Amazing Trip. A 10 min walk to everything downtown Charlevoix. Room was immaculate, “Great Lakes.” The Property Mgr. Terri was terrific, she always had a beautiful spread for breakfast, and she knows the area well, and always had great suggestions for restaurants, shopping and sight seeing. I have already blocked another week in April, 2025.

Very quaint older home, very clean and the Innkeeper, Terri, was extraordinary. Nice work! Thank you.

Nice older home

It was the best way possible to visit and shop at Charlevoix and then have a quiet place to relax after being around crowds.

I especially enjoyed meeting Terri and her daughter. They made me feel right at home, were more than helpful on local information, and it was fun to stay local in an old historical house. Terri provided a continental breakfast which was appreciated and more than adequate. As a solo traveler, I felt very safe in the area.

I would definitely stay here again. Terry theconsite manager was so friendly and helpful. And just a few minute walk to the dining and shopping in Charlevoix!

Terri was a wonderful host. The breakfast was good and the room was very spacious with a comfortable bed. The stairs are narrow so keep that in mind. If mobility is an issue, check to see if a first floor room is available. There is a window air conditioner in the room. Parking is very close.

The lovely lady and her grandson who maintained the home were very nice, friendly and helpful. It was a bit noisy, but then the property is on a main thoroughfare and our room was at the front of the house. This also made it very convenient to the downtown area. We would stay there again.

Lovely home in a peaceful, historic neighborhood with many stately homes. Our room was compfortable, clean and had everything we needed. Terry was a very friendly, pleasant and knowledgeable host. She prepared a very generous breakfast table for us. We enjoyed our stay very much.