貴重品を落として、途方に暮れていたチェックアウト後、取得の連絡があり感謝の念にとらわれました。チェックインの手続きも、チェックアウトもスムーズで部屋も掃除が行き届いていて素晴らしかったです。

I stayed at this hotel for 2 nights. Hotel is very clean and people are very nice! Hotel has a pool and sauna, and those are not that big but still nice to have an option that we could use them! We liked breakfast and bar at hotel too. (Wine was super good!) If you come to Reims by TGV (or bus), you can walk to hotel. The hotel is not located in the center so you should use public transportation or car/taxi to go to central, but tram comes almost on time during our stay so it was not problem at all. :)

Beaucoup trop de chaleur dans la chambre Les oreillers sont énormes. Cela serait intéressant de mettre aussi à disposition des oreillers de dimension plus petites

Très bonne qualité du service et parfait pour la chambre

Tres agréablement surpris. Classe, moderne, confortable.

Superbe petit déjeuner, et la chambre Très confortable !

Plus points - We stayed in a junior suite, 2 adults and 2 kids and space was great with a lovely wrap around balcony. It was also very quiet (top floor) Lovely bar area and pool for the kids. Good secure parking. They have really thought about families and have a little games room and a movie / play room for the smaller kids, so excellent for parents to get 10 minutes peace to enjoy a glass of the local champagne! Negatives - electric car charging won’t work unless you have a 50five charging card. There is no way to charge without this. Very disappointing and first time in France I’ve ever had this problem. Pool is freezing so not really a hot tub experience! Needs to be at least 10c warmer. There were no clean towels left either. Maybe it would be nicer in the summer. Food - there was nothing in the hotel, it claims to have bar snacks but most were unavailable. Complete missed opportunity from the hotels perspective as it was half term ski transfer day, you could have cleaned up. We would have rather sat there and drank champagne and nice wine (and we would have spent a lot more money) than gone to the pizza place opposite. This was fine but I’d recommend getting a takeout and sitting at the hotel bar than in the pizza place. The other restaurant opposite was closed (sat 21st Feb) and that looked much nicer. Overall it’s a really convenient hotel for a motorway stop and there is a huge L’erc 5 mins away to get fresh food and wine for your journey.

Hôtel agréable et propre.

Bien

Clean and comfortable room, friendly staff and good breakfast.

il y avait d'equipment caissee dans la chambre

Convenient location and very clean and comfortable hotel

Un super hôtel propre élégant pratique chaleureux avec un personnel souriant et pro petite mention au barman et à ses magnifiques cocktails 🍸😍! Parking super pratique la piscine chauffée également sans oublier le sauna pour passer un bon moment de détente.

Check in very quick very good breakfast very big room for 3

Entretien à améliorer, salle de sport minimum manque de matériel. Un vélo elliptique un tapis de marche un banc un range haltères de 1 à 10 k

Parfait

Deco, lobby, personnel agréable

Personnel courtois Oreillers confortables Douche qui évacue très mal l'eau Trous dans le mur( déco manquante ?) , poussiere Chambre et expérience très moyenne

Chambre confortable, spa et mini salle de sport parfaite

Hôtel agréable