The entrance was a little bit confusing because the Reception is situated on up floor (7th?!). However, it’s not a matter to give a negative score at all. Room, facilities, breakfast and staffs are superb. Actually I had a trouble on the bill. But it was quickly solved in very sincere manner. Thank you very much.

The floor was dirty, there was excessive dash, and the dash was visible in the air. I was afraid that things would get worse, so I didn't want to turn on the air conditioner. Although most of the staff was friendly, some weren't. It was a passable breakfast.

Bar looked cool didn’t get to try, there was a feet smell when I walked in the room and when I turned the ac on it smelt like wet fruit, shower wasn’t that clean so I wore thongs. Towels were thin. Seems the place has aged more as you can see the wear and tear inside the rooms.

Such a cosy comfortable suite to stay in, almost felt like I was at home. Defs recommend and love to stay again soon. My one downfall I had was no water in the fridge, when you pay for a suite it’s what you would atleast expect to have in a fridge or mini bar.

Our room was gratefully upgraded so we had a view of the water and city. Rooms are clean and have everything you need. Water is provided free of charge but on tap from the bar on level 7 so you need an empty water bottle. We love staying here because of the location and the buffet breakfast has all our favourites - hot staples, bakery, fruit fruit & yoghurt. Staff are always friendly and will to assist. Only downside is parking. It is off location, 5 mins away uncovered and $30 a night (through the hotel, otherwise it is $44). Always a wonderful stay here.

Yes

Awesome shower. Lovely room.

Clean room. Amazing view.

Overall it’s good

Close to all amenities. DFO stores less than a 5min walk. Tram lines less than a 5min walk. Great location

The showers overflowing, disgusting

Great location and a very friendly and nice staff . Always willing to help

Lovely staff, Beautiful clean room! Hotel amenities were top notch!

Rooms very clean, nice view & decor, friendly staff and fantastic atmosphere. Highly recommend. Thankyou

Fantastic hotel Kayla on front desk exceptional

Hotel was wonderful the restaurant on the other seemed understaffed

Excellence service

Clean and spacious room

It was actually really great. The staff were lovely, rooms impeccably clean, beautiful interiors - breakfast sensational. It had a friendly vibe and yeah we just loved it. If anything, our room was slightly smaller in floor area to what we're otherwise used to, but that did not impact our 1-night stay - the pool was on the small side too and had limited moments of sunshine, but on a 40-degree Saturday at the ass.end of school holidays, this small limitation was not any kind of dealbreaker. I'd say again.

Room was great . Young tall lady at breakfast was lovely. Tall dark headed man , with accent, on check-in, done his job , but no pleasantries about him .