This was an exceptionally nice 3* hotel. We have plans to return. Staff were professional, friendly, and helpful. We even lost our car keys and they sent out a search party to help us find them! They went above our expectations as we just asked them to let us know if they were found. The lobby area is beautiful and made a great backdrop for some photos of our group dressed up. The rooms were wonderful. I have a couple minor complaints that honestly didnt detract much from our overall stay. The shower head could really use a cleaning. Theres lime build up on the waterfall shower head that blocked a few of the holes from spraying water, and the toilet seat was quite possibly the most uncomfortable seat ive sat on. Again pretty minor things since i dont get a hotel room for the bathroom. I still managed to sit, and take a shower. So no big deal. We will be back! And if youre reading this, seriously, book here. Its worth it. Also! Need to add their complimentary breakfast is TOP notch. En fuego. The buiscuits and gravy and the bacon are definitely the best parts. The buiscuits are made in small batches so theyre always fresh when theyre stocked, and the bacon is made by some awesome person who somehow knows how to make bacon that is both crispy and still soft enough that you dont feel like youre chewing on crunchy leather. Dont skip out on the breakfast for real.

Dirty rooms

I liked the easy check-in with courtesy and friendly staff! The Lobby Area & dinning were clean and smelt clean & the breakfast was good! The 3 things I didn’t like was the mini fridge didn’t get cold enough for ice packs; There was No Toilet Paper Holder on wall and peep hole flap on door didn’t work ! The Beds were very comfortable ! I would stay again when construction in that area gets a little better.

The room could have used a table and chair.

Overall a good hotel with the pool and slide it made it enjoyable for a family. Rooms are very tight and a couple spots were showing the age of the building and usage of the rooms. Breakfast was always ready and available which is nice. Would definitely use them again for a quick couple night stay!

Very comfortable, convenient stay

It's was absolutely amazing.. I went with my 2 teen daughters and they absolutely love the pool.. To many kids when we went but everyone seemed very very friendly.. we will most definitely be going back .

ROOM: Our first room had no blackout curtain, just the sheer one. And our room faced an incredibly bright car dealership. Since we booked our room online, the only thing they could do was move us to a ghost room (her words) which was not clean and had actual blue painters tape on the floor covering the chipped tile. The room also had no computer chair. But at least it had the blackout curtain. We stayed for four nights, and there was no maid service the entire time. Our trash was regularly overflowing, so we had to take out our own trash and use our own trash bags. The room itself was very dusty. The beds themselves were actually very comfortable. BREAKFAST: We stayed for four nights, and breakfast was the exact same every day. It would’ve been nice for some variety. Breakfast was just average, but the lady who worked breakfast every day was incredibly nice. Cereal and bread were always very old and stale. LOBBY: The restrooms and lobby were always very clean. The lemon water and iced tea in the lobby was very appreciated. POOL: The pool was amazing for our kiddos. They had a blast! AREA: The area was awesome! Tons of shopping and restaurants nearby. There was a movie theater nearby as well. The guest laundry was out of order, so we luckily found a laundry mat nearby. Overall, I would return if in the area again. Just check to make sure that your room has a blackout drapes before you unpack your entire room and your kids are in their pajamas already! :)

I liked the nice room and the breakfast

Nice clean hotel staff was friendly.

It was clean and room was spacious.

Our room was amazing and the staff, especially the night host was awesome! She was very accommodating and awesome personality!

Room needs blackout shades. There was a very bright light outside our room that kept me awake.

The staff on check in was very friendly but was the only person working in a completely full hotel. She was covering the desk, bar and laundry. Couldn't enjoy the insite bar. Their were kids playing soccer in the halls after 10PM and no one to deal with them. The bed was like sleeping in a hammock. Wall paper was pealing inbthe bathroom and the minifridge door wouldn't stay closed. This was unexpected or a BW Premiere and the price was to high for what we had. It was definitely not the 9.4 it was rated at on your site.

Stay was ok. The room did not get a turn down prior to my stay. The bed was clean and comfortable but room needed vacuumed and bathroom needed cleaned.

A little disappointed, but it wasn't horrible. Our room had two broken tiles, one that was fully taped off with blue tape. The shower curtain needed replaced. Check-in took forever and it made me nervous when they took my credit card and driver license behind the wall. When I took our towels down to the desk to trade out for new ones on the second day, I was told they didn't have a lot and we needed to use them conservatively?!?! Positives include delicious waffles at breakfast and the slide at the pool was great.

We intended ot book room for 2 nights - but we must have made a mistake -- The hotel called me would not match the rate from Friday to Saturday to Saturday / Sunday and charged me more a lot more than my original rate... 100%. This seems incredibly unfair to the customer

The hotel looks brand new; my room was clean and comfortable. Everyone was nice and accommodating. They seemed to be a little short staffed and I thought there was a restaurant, but they said it's not open yet. Based on the layout I'm not sure there will ever be a full-service restaurant.

Good clean place for a 2 night stay

The breakfast was decent and it was quiet and clean