1 out of 2 elevators was disabled during the stay, long waits or taking stairs
Two mornings of no coffee in the cafe area
All Saturday and into evening with no access to pool or hot tub because of a large 10-year-old-girl birthday party. They were also two doors down from our room.
By end of Sunday the party was gone, but the pool and hot tut were so dirty and murky, no other adults wanted to go in.
Shampoo was empty in shower - promptly replaced, but next morning shower body wash was also empty. Daily housekeeping didn't check levels.
Room were comfortable, appreciated the free laundry service and good parking.