清潔でした

日本語でのコミュニケーションを取ろうと、努力してくださり、大変ありがたかったです。 時たま、ドアに何かが当たる音がして、やや恐怖を覚えました。

素敵なお部屋でゆっくりと過ごす事ができました。 ルームサービスの食事もとても美味しかったし、スタッフの方がみなさん笑顔で対応して頂き気持ちよく過ごす事ができました。

レンタル自転車が整備されてて便利

Nice location

コーヒーメーカーの使い方がわからなかったが、部屋に来て教えてくれた係の方はありがたかった。

It is convenient to go anywhere in Vancouver and is blessed with a great surrounding environment.

とにかくスタッフの対応が親切で良かった。 立地と高級ホテルなのでしかたがないが、駐車場がバレーパーキングしかなく高額だったのが少し残念だった。

立地よし、お部屋の眺めはビルとビルの間という感じ。しかし、新しくてバスタブつきでよかったです。バスタブはお部屋から丸見えなので、仕切りが欲しかったです。新しい冷蔵庫なのでとてもよく冷えます。ジムも良い

Breakfast was amazing!

The room is amazing experience! The room looks exactly like the pictures shows. It's hard wood or laminate flooring so it's look clean than carpet. Bedding and the Victorian tub is very clean. Having bath aroma salts and lots of towers conveniently placed on a side table is a thoughtful details while having relaxation bath. It's just too bad the lobby and lounge was closed due to some incidents.

Fun room layouts, and a very comfortable mattress

Might be my new favorite hotel in Vancouver. Rooms were luxe and comfy. And everything felt intentional and relaxed. Staff was great and well trained in hospitality.

We went down for a Canucks game for my son’s 11th birthday and stayed here. I had emailed the concierge prior to our stay about our plan. Upon arrival the front desk, valet and bellhop all wished my son a happy birthday and when we entered our room there were Canucks coloured balloons, a pic of the mascot wish him a happy birthday, a cloth cake and even a Canucks scarf. My son was so excited and I was so very touched. It made us feel so special.

The friendly front desk, the clean room, and the delicious breakfast left a great impression on me. Thank you!

Amazing balcony view.

Wonderful service, friendly staff.

Great

Our room and our view was beautiful. Also, every single member of staff were incredibly warm, kind and helpful. It really made the experience top notch. Would definitely come back again!

Amazing hotel and staff. We unfortunately were there after it sustained water damage so some of the common areas were unusable. That being said, every other aspect of this hotel was lovely.