I had great stay

breakfast was lovely so many options to choose from, beautiful view

Cancelled 2 rooms we had booked for nearly a month due to some rooms having flooding issues. Offered us hotels over 20 minutes away which just didn’t work. Also tried to offer us to share a twin room vs having 2 separate rooms booked at another hotel. After a 5am start to get to Woking for work for the day this is the last thing that was needed. At the moment zero accountability (this may change with a full complaint letter). Will also lose a lot of generated cashback and traveller perks etc too.

The bathroom shower cubicle glass door is only half way which causes water to go on the floor while showering. There should be a full closed cubicle to prevent that.

The Restaurant was fantastic

Fabulous bathroom and room. Disappointed Sky Bar not open (Sunday).

Excellent

An excellent hotel. Clean, very friendly and good food. The only concern is that the parking directions need to be more visible.

Great hotel

Everything was great

Nice hotel good location

Top

Very friendly reception staff. Nice to get a drink of fizz on arrival. The room was great and offered good value for money. The sky bar is worth a visit for a drink.

Great service

Very enjoyable stay for a Christmas event. The food, waiter service and music/DJ were all excellent and the photography was an unexpected highlight for the evening. My only comment is the room could have been better decorated with Christmas decorations as the outer edges of the room were quite bland.

Personale sempre disponibile. Buona Colazione, Camera confortevole, buon ristorante - aperto solo a cena.

Excellent stay arriving in the dark it was difficult to find Multi storey access on floor 8 as we didn’t know we had to access from the car park

Manager Jack, Tyler at the restaurant were brilliant. Our stay was

The room was spotless, the food was very good and the staff were excelent.

Our 2nd time staying at the property, and once again it was absolutely excellent!