good experience

Muy limpio pero es un pequeño hostal, no es un hotel. El área es compartida y las habitaciones si son privadas. Las indicaciones súper claras.

This is a basic room but the bed was very comfortable. Room had everything we needed and was in a great location. The contactless check in worked great for us because we had just arrived in Spain. I credit Numa for finding that my passport had expired! I did not realize and even the airline did not find this problem when I uploaded passport info to them! Thanks to Numa I was able to get an emergency new passport and was ready to fly on schedule.

Location couldn’t be better. In the heart of Madrid, only 7 minutes from Puerta del Sol and all the shops.

Goede locatie, propere kamers, zeer behulpzaam personeel indien aanwezig.

Me encanto la ubicación las facilidades el servicio y atención en todo momento, si vuelvo a Madrid me gustaría volver a quedarme en estas facilidades

Itsepalveluasuntohotelli mutta hyvä kunto ja mahtava sijainti. Erittäin pieni kylpyhuone.

Positives were the location, ease of check in and shared kitchen space. Negatives were the cleanliness (absolutely disgusting with hairs all in the bathroom and over the floor and dust on every surface), heat of the room with AC that barely worked, and the general tiredness of the place in comparison to the photos. Not worth the money.

The best about this property was location and bed. Air conditioning was not powerful enough. Smart TV wasn’t connecting to streaming services as promised. Bathroom shower seal around needs redoing it does looks like child put it on plus was a bit moldy. Front door wasn’t responding to the code we have type in and we could only relay on someone coming in and out.

Excellent location and clean room with amenities.

Beställde inte frukost.

Leider wurde das Zimmer nicht ordentlich gereinigt & das Helpdesk hatte sich für die Zwischenreinigung im Zimmer vertan. Das war unangenehm; das Bad und Boden waren dreckig.

Korrekte Mischung von AirBnB und Hotel

Clean room

Embora a localização seja excelente, o box é o quarto são extremamente pequenos ! Eu praticamente não cabia dentro . Os quartos desse hotel fica no sétimo andar e por 2 dias o elevador ficou quebrado . O prédio estava em obra , então muito cedo já começava o barulho. Por conta da obra , muito pó e o quarto ficou muito sujo e ninguém limpou nenhum dia .

Staff was responsive

Clean spacious room with a view of the Palace Hotel. Quiet at night (construction noise during renovation of unit in building was a minor inconvenience). Communication was efficient if impersonal. Quick check in and check out.

Very clean, nice, comfortable and great location. I loved my stay in this hotel! Super cute! Easy check in and check out

Limpio, fácil acceso, muy buena xona de la ciudad

Excelente ubicación