スタッフの方の対応が素晴らしかった ですが、朝水道の水が出ず、コンドミディアムに宿泊した我々には厳しかった

Nice hotel. Decent location. Room was clean. Bed moderately comfortable. Great amenities in the room. Quick response to an AC issue. Lobby/entry congested and not very welcoming. The terrace of our room was outstanding and actually why we chose this hotel. The view was meh. Otherwise, good basic stay.

All good

muy bien todo, limpio y personal atento.

Overall the apartment has a great layout, tons of storage. One concern I have about unit #201 specifically are the bathrooms. Each bathroom has a window that faces into the back area of the building. Neither window has a privacy film or curtain to obscure individuals in the near by hotel stairwell from looking in (and recording).

central location and friendly stuff, lots of restaurants nearby

Todo excelente.

Great staff clean room

Great property and location

Havia lojas e supermercado por perto. Equipe de funcionários poderia ser melhor, não são muito simpáticos. Cozinha do apto espaçosa e bem equipada.

Everything was amazing. Except we were given a bathroom that was meant for people with disabilities so it was very uncomfortable and the hotel was sold out. As I told the staff, there are no pictures on the reservation suggesting we might get a disabilities bathroom or else I would have specified I needed a normal one. I traveled with a baby and it was extremely uncomfortable. As it is not a cheap stay, the hotel is supposed to tell you you might get that room, or leave it open for disabled people and only count on 4 single rooms for guests not 5. Other than that everything was amazing.

The team was was generous and upgraded the apartment to bigger one.

Great service & spacious rooms in a fabulous location!

Muy bien hotel un lugar muy céntrico fácil de llegar. Nos encantó

Súper recomendado , lo Mejor de Madrid , súper cómodo , amplio, limpio

Bien

Amazing amount of space for a family. Feels very homey with the benefits of a hotel. Great!

wunderbare tage in einem tollen appartement erlebt. vielen lieben dank

The main entrance door lock was broken and I had to repack and moved to another room.

Just an awesome place to stay. Spacious, clean, every amenity. Would stay here any time i come back to Madrid and will not even look elsewhere. We were concerned about being a little further from the touristy areas but never waited more than about 2 minutes for a taxi. There are nice places nearby to eat, as well. Definitely not in the middle of the most visited sites but having a full apartment that is fully stocked with that staff they have is more than worth that small trade-off. Obviously, others may want to be right in the middle of the tourist areas (I am like that usually) and that is the one thing to consider.