総合評価とレビュー Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Definitely nice room..entire staff for the most part were very friendly and went out of their way to help...

Love the resort and the grounds and pools. Beach was nice. Water was rocky

Beach had construction ongoing and the food wasn’t very good. Besides that everything was great.

This property is now Dreams Cap Cana (under the Hyatt properties). It was amazing! Starting with our helpful Concierge Jorge who took great care of us! Franklin- bartended every evening in the Preferred Bar and seeing Geidy and Ruth each morning at the Buffet (greeting us by name!) was a joy! Highly recommend Dreams Cap Cana in Punta Cana!

Ever

That was our best experience in a Punta Cana hotel by far. We went to celebrate birthday and anniversary and we had a great time. Hotel, staff, pools, bars, dining options, everything was great. The check in process was smooth with Preferred front desk agent Luis. We stayed at the Villas and Alvaro was our assigned butler, he did a great job. Our housekeeper (Betania) did also a great job. In the Villas pool bar, our bartender Emanuel was amazing, as well as the pool butlers in the Preferred pool (Yoenfry, Johan, Alexander and Christopher). In the buffet during breakfast and lunch, our servers (Nataly, Elisa and Geidy) did also great. Finally, our spa experience was one of the best we ever had. Leoncia and Olga were amazing. Overall it was a great experience and we'll be going back next year.

Recomendado

It was a beautiful clean resort….. wonderful vacation!!!!

From the moment we arrived at this breathtaking resort, we were welcomed with warmth and exceptional hospitality. The reception staff, especially Ledriannys, ensured our check-in was seamless and made us feel like VIP guests from the start. The resort’s amenities are nothing short of spectacular. The pools are pristine, and the staff go above and beyond to make sure every guest is comfortable, whether it’s by delivering drinks with a smile or setting up the perfect poolside experience. The entertainment team brought so much energy and joy to our stay. Their enthusiasm was contagious, making every show, activity, and event an unforgettable experience. Whether it was live performances, games, or themed nights, they ensured guests were always entertained. The food at the resort is a culinary delight, with a variety of dining options to suit all tastes. The buffet was always fresh and well-stocked. The coffee shop was a daily highlight, offering rich, flavorful coffee and delectable pastries. The staff provided exceptional service, making our mornings, afternoon and evening even better with their friendly smiles and expert coffee-making skills. The resort’s bars were equally impressive, serving top-notch cocktails and refreshing beverages. The bartenders were always engaging, ensuring every drink was made to perfection. This resort is truly a paradise, but what sets it apart is the incredible staff who make every guest feel special.

The resort is in a stage of transition but the people made up for the inconsistency. Can’t wait to come back next year

Excellence choice for your next vacations in Cap Cana!

Great property if you want a quiet stay. Not much for young people to do, but lovely if you want a relaxing quiet vacation. Clean resort and amazing staff. Beach needs work (in progress). They need to have more evening activities for adults. i.e pool table, foosball, casino, dark, pinball, arcade games, board games ect.. Miguel at the Pickleball Courts was awesome.

best all inclusive resort- absolutely stunning

Well kept grounds. Beautiful property. Excellent room. Clean with nice views and updated. Beach was very disappointing but still pretty from afar. Food was average.

Great resort! Food was excellent, staff were very accommodating and nice, and had alot of activites to do for all ages

we booked back when it was still margaritaville and not dreams. when we arrived, we were greeted by kind people and that stayed the same throughout the visit. everyone was so nice and always said hello. a few issues we had (very small, not a big deal): our tv did not work which was fine since we didn’t stay in the room long but it would’ve been nice to watch before bed; we were under the impression when booking that it was adults only, but there were many kids around. it didn’t ruin our trip but we had gone with the idea it would be adults only. some of the restaurants are only open a few days of the week, so we never got to try the Caribbean place which my boyfriend really wanted to try. aside from all that, the food was good, everything was clean. our butler was soooo kind and helpful. the beach right outside the resort is rocky so we didn’t get to swim in it much but we just walked a bit and found a better swim area. again, not a big deal for us. overall, it was a great stay and we would definitely recommend to others & come back as well!

No accessible beach within the resort, Machine work braking up rocks caused the area with cabanas and chairs unusable. The resort is going through a transition from Margaritaville to Dreams which showed with the staff not being trained. I sent several emails only because they keep transferring the complaint but finally after being close to being called a liar because we were told by the front desk that no changes from Margaritaville to Dreams would take till place 6/25. Which wasn’t the case. We were also told we should have read the review about the beach… So here your warning. It’s in transition and you should past this resort by till the transition is complete probably 2026/27 it’s no dream, although the layout and resort is beautiful the staff and food were inconstant.

Great staff. Well maintained. Huge food selection/variety. Felt safe. Very clean.

The property and staff were great. Some of the amenities were hard to access or find. The ATM did not work. Nobody had change so I could tip staff. It seemed like a tactic.

Everything and everyone there was exceptional! ESPECIALLY our Butler Modesto! When we arrived to the Resort we found out that The name of the property had been changed to Dreams Cap Cana… which was fine, then we found out we had been UPGRADED to Preferred Guests that was the icing on our Anniversary CAKE! EVERYTHING from there was TOP TIER! This was the BEST Anniversary vacation to date! The Staff was EVERYTHING to ask for during your vacation. We have NOT 1 thing bad to say about Dreams Cap Cana! We hope to visit again soon in the near future and will request Modesto as out Butler again 20 out of 10!!!