清潔な部屋、便利なロケーション

立地、観光すべてにおいて便利でした。

all good

Nice location and clean room. Also good breakfast they served.

旧市街にも、バスターミナルへのアクセスもよく、無駄な動きなく観光が楽しめた。グッゲンハイム美術館は、建物自体がアートで、見応えがありました。サンセバスチャンも行ってみる価値ありでした

広めのパスタブがある希少なホテル。 銀行の重厚なグレーの石の建物の一部に入り口があり、都心の隠れ家のよう。中心部なので買い物も食事も便利。地下鉄の駅もすぐ。 デザイン重視のためかシャワー室の排水が構造的に悪かったのと、ティッシュ、コーヒーなどの補填が雑だった以外は快適だった。ルーフトップバーのカクテルも素晴らしい味だった。

とても素晴らしいホテルです。

Good Location, Good Services.

Nice hotel well located within Bilbao city

Σε εξαιρετικό σημείο και με πολύ καλές εγκαταστάσεις. Πολύ εξυπηρετικό προσωπικό. Το συνιστώ

Tres bel hotel, tres bien situé.

Fantastiskt läge, mycket trevlig personal och allt som allt en trevlig upplevelse

Had a terrible experience as the water leaked in the room over the bed and my belongings. False alarm went on throughout the night and we were unable to sleep. REQUEST FIR FULL REFIND FOR THE STAY ALREADY MADE, ACKNOWLEDGED BUT NOT RECEIVED YET AND THERE IS NO RESOINSE TILL NOW.

Personnel désagréable limite impoli, Alarme incendie s'est déclenché, nous n'avons eu aucune information, ni excuses de la part du personnel. A fuir ...

Our room wasn’t cleaned two days and the dirty mugs and cups were not removed 2 days in a row. When I pulled the curtains, dust were flying around. Staff were grumpy and had no warmth. The bar man said no hot drinks after 5pm but we were served hot tea at 10pm the night before. It was unclear if we had to pay to access the swimming pool.

Staff members were very helpful and welcoming.

Top class hotel with amazing service minded staff, and the room was amazing. 5/5.

Awesome location and staff.

Great location 👍 nice rooftop views ✌️ highly recommended!

Very good hotel which is updated and with nice and helpful personnel and very good breakfast!