受付が6Fでビックリしました。スタッフの対応が速かった。散歩するのも楽しかったしスーパーが近くて便利でした。

The staff always assured us that there was no problem.

アルプスを眺めながら優雅な朝食をとれる。黄金のこやねから徒歩30秒、観光の機転として絶好のロケーション。

受付が最上階でバーと同じ。ウェルカムカクテルが提供された。 受付を済ませて、下層階の部屋に行く。 同一階でも階段があり、重量物（スーツケース等）移動に難あり。

Sehr nettes Personal und ein wirklich sehr gutes Frühstück

Wonderful hotel with a lovely bar and welcome drink in a great location.

Amazing property, wonderful staff. Superb breakfast. Our only issue was our room was at the front and it was incredibly noisy with drunken people on the street. Well past 3 AM.

위치도 너무 좋고, 직원들도 정말 친절하고, 조식도 완벽했어요. 인스부르크에서 머물었던 며칠이 이 호텔 덕분에 제 좋은 기억으로 남을 것 같아요. 감사합니다.

The room smelled like the breath of the last 28 guests and their ancestors all the way to Mozart accumulated over time. It clearly had NOT been ventilated for months and that caused the air to smell stuffy and stale. Extremely unpleasant. And on top of that the AC did NOT work (despite the fact that the Expedia ad clearly says it includes AC). When we confronted the front desk about it they dismissed our complaint and told us to “open the window” (excuse me??? It was cold and rainy outside!!). We had to ask for a fan to have air circulating at least. Even when we complained to Expedia they still refused to do something about it supposedly because “it was a cold day” totally dismissing that the issue was NOT the temperature it was the smell. To make matters worse the bathroom had terrible water pressure and the “shower” is in a bathtub which makes it difficult (and dangerous) to use, especially for an older guest. And did I mention the room is on top of a staircase? Yes! Even if you come tired from an 8 hour train carrying 20kg+ luggage. You will still need to carry them up a staircase just to reach your room. Terrible for me as I was traveling with my 64 year old mom. And yeah, the TV was old (not a smart TV) and had nothing on except for German language shows. So not even that could help us relax in that horrible room. Overall I would not recommend this hotel especially considering the amount of options in the central area. Not coming back.

Wir sind rastlos begeistert vom Hotel Weisses Kreuz. Wir sind mit einer unglaublichen Freundlichkeit begrüßt worden und der Service war exzellent. Das Frühstück ist herausragend, die Bar im 6. Stock ist top. Wir kommen immer wieder, wenn wir in Innsbruck sind.

Friendly reception. Greeting drink was nice. Good central location.

Great location in the old town. Breakfast was lovely - all very fresh and eggs made to order. Staff very helpful and attentive. Bed wasn’t the comfiest and room amenities weren’t great - no kettle or tea coffee making facilities. Decor was a little tired.

Good

Very welcoming staff and a perfect location to explore Innsbruck.

Ideal location

No fuimos A esquiar

Hotel was really interesting and well appointed. Staff were very charming and helpful. Location was right in the heart of everything.

I would give this hotel 7 stars if it was possible. Lovely hotel with comfortable rooms. The best thing about this hotel is the staff. Every single one of them were incredible - polite, friendly, knowledgeable, and delightful. The breakfast was excellent. It was a pleasure staying here.

Well located. Funky design - nice rooms and nice bar/ breakfast area. No other amenities. Would stay again

Excellent location, very nice rooms, hotel is also very nice. Excellent breakfast and evening bar. All the staff are extremely courteous and kind. Would definitely stay here again. Thanks to the staff for a wonderful visit.