星野リゾートなので期待してたのですが客層がひどい マスクなしで4、5人で大声で話していたりお風呂の脱衣所は使ったタオルがカゴにあらっぱなしで片付けない

ベットの配置と水周りの配置が不快でした。 電灯のスイッチ位置がわかりにくい。 レストランへ階段で行く。ガッカリ。 星野やの名前と施設内容にズレがある。

房間裏可以泡湯很棒，直接可以看著星空，晚餐很好吃，早餐ok

房間舒適寬敞且海景非常漂亮，服務人員親切，整體而言很棒！

大片窗面海，玻璃維護得很乾淨，很有設計感的飯店，有機會會再光臨

整體感覺體驗跟其他星野集團感受度上面比較起來，有一點差距。

The stay at KAI Beppu was nothing short of amazing. It was my first time in Beppu, and staying at KAI made the experience truly memorable. The sea-view shakkei was beautiful and definitely the highlight. The room was well-sized, and the indoor onsen was a godsend. The kaiseki meals were also delicious, and choosing the half-board option was a great decision. The staff were incredibly helpful, friendly, and always smiling. I would definitely come back and explore more KAI and Hoshino Resorts properties. This stay has made me an even bigger Hoshino fan.

bkf n onsen are gd.

Food was very average - and mass catered. Both the dinner and breakfast looked like they were prepared hours before service 3/10

界系列的酒店一如以往高級 悠閒 日式現代風格 此酒店全部房間也是無敵大海景。我住的房間還有露台式風呂。酒店大堂附近有一浸腳溫泉池，十分滿意。大浴場也是海景。早餐及晚餐也很好 但我住了三日兩夜 晚餐不同 但早餐是一樣的，除了你選一天食日式早餐另一天食西餐這就有分別。晚餐食材好。職員服務很好。但有一晚食晚餐有一些安排上菜很急 相關職員服務也有些錯漏。但酒店有很多本地文化節目 很不錯

객실 뷰가 너무 훌륭했어요. 개방감도 있고 낮에는 바다가 너무 예쁘게 보이고 밤에는 하늘에 뜬 달도 너무 예쁘게 보였어요 체크인하고 침대옆 바닥에 체모가 떨어져 있는것이 보여서 좀 아쉬웠어요. 화장실과 샤워실 세면대가 깨끗하지 않았어요. 하지만 너무 친절한 직원들과 맛있는 식사 조용한 객실에 만족했습니다.

Very good

每項都非常不錯

very bad experience with the stay

好，不錯喔！

Convenient onsen, delicious foods, fantasic view from room

Very nice room with sea views. Centrally located near a shopping mall and many restaurants. Unfortunately, no western food options contrary to some other Hoshino resorts so this can be challenge for some and especially children. Otherwise a very nice and pleasant stay.

整體住宿體驗非常完美,完全超出預期! 特別推薦以下三點: 1.極致的溫泉體驗:能夠充分放鬆身心,享受別府著 名的名湯。 2.在地的美食饗宴:餐點運用了大分縣特產,口味與 精緻度都令人難忘。 3.絕佳的海景與位置:房間面朝別府灣的無敵海景, 視野開闊,地理位置也相當優越。

非常享受的住宿體驗，房間裡的露天溫泉很棒，晚餐和早餐也很精緻美味

晚餐令人驚艷 客房很舒適 服務人員溝通交談上不太詳盡（可能是語言不通），建議可以多使用手機翻譯