地下鉄オペラ駅のすぐ前で、王宮にも近く、観光やショッピングにとても便利でした。フロントのスタッフにパスポートのコピーをお願いしたところ、即答でOKしてくれました。バーのスタッフも、フレンドリーで、美味しいカクテルなどを作ってくれました。また泊まりたいと思うホテルです。

オペラ駅の真ん前、ソルまで歩いて5.6分で交通はとても便利です。スタッフはとてもフレンドリーで親切。部屋は清潔で快適に過ごせました。フロントは24時間いてくれるので、レイトチェックインも問題ないです。私たちは夜中の1時半ごろに着きました。

レセプションの対応は良いが、レストランの対応が遅く、笑顔もなく、不愉快になる。

周辺へのアクセスや、ホテル滞在、いずれも良かった。1点あげるとすれば部屋により冷蔵庫がない場合がある。

Had a great stay at this hotel, will love to come back. Great location and staff.

Allt var perfekt, städningen och service

Como siempre espectacular, muy bue. Hotel, céntrico y habitaciones muy cómodas y muchos servicios. El desayuno caro, es la única pega. Una pequeña revisión no estaria mal.

First, you can’t beat the location a block from the Royal Palace, in front of of the National Tgeatre and with a Metro stop and taxi stand literally in front of the hotel! Staff is wonderful, food excellent and the laundry service absolutely perfect!

Location, location, location. This could not get better. We loved that. Right in the heart of everything you would want to be. Unfortunately, the staff is was not friendly. Just very matter-of-fact but not welcoming or friendly. We had a not so nice interaction in the Mar Mia restaurant in the hotel. We had been traveling all day and not eaten anything. So by 5pm when we arrived we were staving. We asked at check in about eating. They recommended their restaurant. We dropped our bags and went right over. The restaurant had a few people having drinks. We asked if we could order food. The manager literally laughed in our faces. You want food now? It’s not dinner time! We considered and should have just got up and walked out. We found out this is the norm for the restaurant. Same snotty treatment next morning at breakfast. That was definitely the feel of this place. They are bothered to have to see you and take your money. So take your money elsewhere is my recommendation!

Perfect hotel. Goede locatie. Personeel in het restaurant is erg slecht

Frühstück war super. Lager perfekt um alles zu Fuß zu erreichen

Tutto perfetto

The hotel has a central location, easy to go to the nearest metro, train, etc. It is a boutique hotel with ergonomic rooms design, compact and efficient space usage with essentials tucked away from sight (the toilett was separated from the shower) No luggage bench, no table, but there is a wall table that was folded up. It left many to wish for.

Room and staff great

Excelente ubicación, personal muy amable y atento. Bridgette nos dio excelentes recomendaciones. Sin duda, regresaremos.

What a great place to stay in Madrid!

Hôtel propre, moderne et très bien placé. La chambre était en revanche un peu petite.

Had an amazing stay- very beautiful hotel, friendly staff, great bar and in an excellent location within walking distance to everything! Definitely would stay here again

Excellent location nice staff but the room is too small, crappy, n disorganized, w TV as bed footboard.

The breakfast was disappointing. The space was cramped and the variety of breakfast items was below the standard of this class of restaurant. The omelette we ordered was the worst we have had; it was marginally warm and undercooked and the fillings were cold. We had breakfast on our first day but never again