地下鉄オペラ駅のすぐ前で、王宮にも近く、観光やショッピングにとても便利でした。フロントのスタッフにパスポートのコピーをお願いしたところ、即答でOKしてくれました。バーのスタッフも、フレンドリーで、美味しいカクテルなどを作ってくれました。また泊まりたいと思うホテルです。

オペラ駅の真ん前、ソルまで歩いて5.6分で交通はとても便利です。スタッフはとてもフレンドリーで親切。部屋は清潔で快適に過ごせました。フロントは24時間いてくれるので、レイトチェックインも問題ないです。私たちは夜中の1時半ごろに着きました。

レセプションの対応は良いが、レストランの対応が遅く、笑顔もなく、不愉快になる。

周辺へのアクセスや、ホテル滞在、いずれも良かった。1点あげるとすれば部屋により冷蔵庫がない場合がある。

Perfect location. Beautiful hotel. Incredible staff- front desk, housekeeping, bar, and restaurant staff are all so kind and helpful. Spanish, English, French- they have you covered. I will always stay here when I’m in Madrid.

Great location

Muy pequeños los cuartos

Hotel en una ubicación excepcional para cualquier tipo de estadía, bien sea viaje de negocios o de placer. Zona muy tranquila y llena de oferta comercial. Muy bien comunicado con transporte público o privado.

Great location and breakfast. The room is on the small side and there’s no door between the bathroom and the bedroom area. On the upside, the breakfast is great and the location is close to many restaurants and attractions like the Royal Palace and the Plaza Mayor.

Ótima localização. Limpeza perfeita. Produtos do frigobar extremamente caros.

Gr

Super clean, staff were very nice, location is super convenient, close to Gran Via, La Latina, Puerta del Sol, and the metro station was right outside the hotel too!

Tudo. No entanto , não posso deixar de realçar a simpatia e o profissionalismo das rececionistas Paula e Patrícia que , rapidamente, atenderam ao nosso pedido.

Clean good quality room

this time the room even if I took a superior had a terrible smell... and the window was locked.. so I had to stay in that smell.

Room was spotless and the staff were lovely

Super friendly staff.

Clean modern hotel but desperately need to sound proof the rooms from the noisy square containing a night club next door . Got woken up regularly in the early hours as club goers congregated outside and shouted as they prepared to leave

Really friendly helpful staff. Spotlessly clean and great location.

Great location for a quick layover trip