フロントスタッフがとても親切。電車の手配なと本当に助かった。フロントスタッフは全員が笑顔も素敵で優秀でした。 レストランスタッフは注文してもなかなか料理がこないことが多かった。親切さも無し。

We had a wonderful stay at the Vivanta Hotel Trivandrum, and one of the highlights of our visit was the exceptional hospitality shown by the restaurant team. The restaurant staff were consistently warm, attentive, and genuinely welcoming, making every meal a pleasure. A special mention goes to Chef Amarnath, whose culinary skills and personal attention were outstanding. He went above and beyond to ensure our dining experience was memorable, preparing delicious meals with great care and taking the time to check that everything met our expectations. The combination of excellent food, impeccable service, and genuine hospitality made our stay truly special. Thank you to Chef Amarnath and the entire restaurant team for making us feel so well looked after. We highly recommend Vivanta Hotel Trivandrum and look forward to returning in the future.

Perfect stay ,thanks to staff for exemplary service

I have been staying at Vivanta whenever I fly in from abroad. Rooms are consistently well maintained and staff courteous and professional. The breakfast buffet has good variety and quality.

Great stay overall and good value for money. I wish they had steam and sauna though

Clean room, friendly staff, Variety and quality breakfast, family friendly stay

Excellent hospitality - very accommodative staff- quiet rooms comfortable beds - breakfast buffet is good spread - some items ran out - less flies than other hotels and staff

Everything was great

The facility was very clean. Friendly staff. Nice breakfast.

Everything

Equipe muito gentil. Tudo em ordem com a estadia

Excellent room, very clean. Staff were very helpful. The restaurant on site was very good too. Breakfast buffet was plentiful and tasty. Overall very happy, will definitely stay again.

Excellent Hotel, superb food exceptional customer service 15/10

Quick take: Flights delayed by snow, booking chaos, hotel staff saved the night, food mostly great, New Year’s Eve service not so much. • Booking mess: Booked through MakeMyTrip, had to cancel last minute because of snow. Hotel said they canceled without fees, MakeMyTrip tried to charge us anyway — classic “blame the app” move. • Front desk hero: At 10 PM, after many calls, Amrutha at reception was a superstar. She tried everything to help, even phoned higher-ups. We finally rebooked on the spot via Expedia. • Food and staff: Restaurant food was excellent. Mohanan (chai master), Rahul, and others were standout people who made the meal better. • NYE fail: On Dec 31 we waited over an hour plus for dinner, had to remind staff multiple times, and many menu items were unavailable. Charging premium prices for slow service felt wrong. • Rooms: Clean and well kept. Small gripe — only two towels; bring a third if you like luxury. Overall: Solid stay thanks to great staff, but watch out for booking platform drama and avoid dining on NYE unless you like long waits.

The staff were extremely courteous and helpful. The breakfast spread was too good. Food was tasty and they had a wide variety. Rooms were clean. I will highly recommend this hotel.

Breakfast was very good & served with lot of warmth

Taj Vivanta is an oasis in Trivandrum. I had amazing service with personal touches from everyone from the manager, front desk, pool attendant, bartender, restaurant service. All top notch! My suite was spacious and well appointed, wifi was reliable, and the pool was an added luxury.

Front office people are a saving grace. Room is mid. Food has no flavor, just oily junk served at crazy prices. They serve a few options but shockingly nothing has taste (tried over two days bf,lunch and dinner). Avoid if you want to eat good food. Chef was friendly but what use?

Clean rooms. Friendly staff. Good gymn and pool.

My stay at Vivanta Thiruvananthapuram was truly exceptional. The staff were incredibly warm, attentive, and professional, making every moment feel special. The food was a delightful experience—rich in flavour, beautifully presented, and reflective of Kerala’s culinary heritage. The rooms were spacious, impeccably clean, and offered a perfect blend of comfort and elegance. From check-in to check-out, everything was seamless and thoughtfully managed. The location in Palayam is ideal, with easy access to key attractions. I highly recommend Vivanta for anyone seeking a luxurious and memorable stay in Thiruvananthapuram.