I frequently stay here and have a good experience but during my last stay, I forgot my item in the bathroom and then I realized, I was returned to the office to ask if housekeeping kept the item that I missed. I was checked out before noon as a basis. But the lady in the office just called the staff and informed me that she had dropped my item and put in trash that was taken at noon! Without informing the office. And finally, without apologizing, say no to any responsibility and shut the office door at me. The room is a good, quiet place but the service is terrible! Maybe I will stay nearby that might be nicer.