はい

使用したバスタオルが交換されていなかったり、歯ブラシがなかったり、4つ星ホテルなのにお客様の利便性よりも環境を優先するのがヨーロッパの文化なのでしょうか？？

レストランスタッフがしっかり教育されていない。

以前までは、ジュネーブの5つ星ホテルを利用していたが、こちらのホテルはサービスも清潔さもリッチも価格もとてもコスパがとても良い。 また利用したい。

Room was clean but had a smell of sweat which was not pleasant. I had to keep the window open at all time. Bathrobe is not readily available only upon request. I waited a few hours for one (actually called to remind them) then the cleaner took it even though I hanged it.. and had to request a second one, unnecessarily work. Other things worked well. Staff members very friendly.

Great hotel, room size perfect and ideal for airport with shuttle as well as tram stop nearby

Lots of space, big rooms. Zero noise from the airport. Great shuttle service to and from airport. Short ride to the town centre

Great breakfast!

Great hotel close to airport.

The front desk staff were all very helpful and got me into my room ahead of check in. Great size rooms and easy access with free shuttle and from to the train/airport and then tram to city center.

Terrific hotel, I highly recommend it it to anyone!

Yes

Excellent rooms, staff very very friendly and helpful, very well located and the room big and nice

Nice place

Great place to stay. Very clean, nice size rooms, and courteous staff

hotel bem fraco pelo valor .o restaurante fecha antes das 21:30z na moite do reveion fomos jantar e as 21:39 nos disseram que a cozinha havia fechado . hotel muito caro pelo serviço oferecido . fica longe do lago e das atrações . não volto nesse hotel

Every things was great. Also the staff's was so nice.and the room is very clean. Thanks

It is a pretty new, and well maintained hotel. Recommend!

Great location- train to downtown was so convenient. Super clean, modern.

el personal muy amable siempre