使用したバスタオルが交換されていなかったり、歯ブラシがなかったり、4つ星ホテルなのにお客様の利便性よりも環境を優先するのがヨーロッパの文化なのでしょうか？？

レストランスタッフがしっかり教育されていない。

以前までは、ジュネーブの5つ星ホテルを利用していたが、こちらのホテルはサービスも清潔さもリッチも価格もとてもコスパがとても良い。 また利用したい。

We had a car, so we were a bit concerned about parking, but the parking garage was easily accessible and super convenient. The staff was incredibly helpful and made our stay very comfortable. The temperature is regulated in the room, so if you are used to sleeping in a cooler environment, it might be a bit warm.

Excellent customer services. Pristine quality of room. Great location and outstanding transportation.

Buffet breakfast, kind of disappointed

great friendly staff. clean rooms

Room was gorgeous. Staff were excellent We were too early for dinner. Menu a bit limited during those times

Property is brand new, infrastructure and ammenities are very good. Cant say the same about the food staf (restsursnt + roomservice) absolutely horrible people. Very bad service, half of the menu on basic items not available or stocked out, long service time and they wil charge you like if its a 2-star michellin restaurant, definately overpriced food

great friendly staff especially Besma she was kind and helpful clean rooms, nice service. near to airport

Great location and looks new

Great overall. Gym amazing. Breakfeast really good.

The hotel felt brand new and our two bedroom suite was massive. Really enjoyed our stay!

great hotel and friendly helpful staff especially Besma was very helpful with our check inn. nice clean and neat hotel. very near from airport

We enjoyed our stay at the hotel. The family suite was big for our family of four with lots of room for us to spread out. The staff is helpful and gave us tickets to use the tram. We did not know we got free tram tickets until we asked our waiter at the hotel where Old City Geneva was located. We enjoyed the dinner and breakfast. The shuttle to and from the airport made transportation easy.

Great hotel if you are staying near the airport

Located near the airport, with a convenient shuttle, and walkable residential neighborhood nearby. Easy public transportation to downtown, and a great breakfast. Can't recommend this property enough.

Excellent location, close to airport and easy access to downtown area. Staff is nice and professional

Excellent

The hotel was nice