はい

使用したバスタオルが交換されていなかったり、歯ブラシがなかったり、4つ星ホテルなのにお客様の利便性よりも環境を優先するのがヨーロッパの文化なのでしょうか？？

レストランスタッフがしっかり教育されていない。

以前までは、ジュネーブの5つ星ホテルを利用していたが、こちらのホテルはサービスも清潔さもリッチも価格もとてもコスパがとても良い。 また利用したい。

Fizeram uma pré autorização no meu cartão de crédito, algo normal. Porém depois que saí fui ver no extrato do cartão , fizeram diversos débitos indevidos. Grave ! Pessoa da recepção despreparada para lidar com pagamentos !!!

La chambre et l'accueil étaient parfaits.

Brand new facility. Very clean. Beautiful decor.

Kind and helpful staff.

Very convenient and clean. Free transport to the airport was so helpful!

friendly professional staff and clean rooms. near airport

Everything about this hotel was just as expected and as described. Very new, clean, and comfortable. Was very happy with my choice!

Excelente atención, en todo momento y limpieza.

El servicio, el gerente siempre muy atento .

Super cerca del aeropuerto con servicio de transportacion de ida y vuelta. Muy buenas instalaciones

El servicio que todo esta muy limpio y muy céntrico para mi.

Nice clean and stylish hotel.

Room was clean but had a smell of sweat which was not pleasant. I had to keep the window open at all time. Bathrobe is not readily available only upon request. I waited a few hours for one (actually called to remind them) then the cleaner took it even though I hanged it.. and had to request a second one, unnecessarily work. Other things worked well. Staff members very friendly.

Great hotel, room size perfect and ideal for airport with shuttle as well as tram stop nearby

Lots of space, big rooms. Zero noise from the airport. Great shuttle service to and from airport. Short ride to the town centre

Great breakfast!