オールドシティの目抜き通りから一本離れ、落ち着いて宿泊出来ました。緑地と地下道を通ると駅やバスターミナルまで10分程度なので、市内観光やアウシュビッツまで出掛けるにも便利です。でも何より、バスルームはじめ館内が清潔、スタッフもフレンドリー、朝ご飯も美味しいです。私の部屋にはキッチンは備えて無かったですが、パンを切るナイフなど遠慮せずにリクエストすれば貸してもらえます。ともかくおすすめホテルです。

なし

エレベーターが1台のみで、階と階の間にしか止まらないため、部屋までは必ず階段の利用が必要です。重い荷物がある人には厳しい作りです。朝食は7時からで、ホットメニューも少しありました。味はどれも美味しかったです。部屋は電子レンジや冷蔵庫があり、お皿やナイフ・フォークなども揃っていたので、自炊も可能でした。無料のお水が毎日人数分つきますが、瓶なので持ち出しは無理です。洗濯機はありません。入り口は常時施錠されていますので、チェックインの際は1番のボタンでフロントに連絡する必要があります。なおUberを呼ぶ際は、旧市街の外まで少し歩く必要がある点にも注意です。

Fue una estancia muy placentera , muy recomendable.

The hotel was quiet and very convenient to the centre of Krakow with restaurants close by. The staff were friendly and helpful. Breakfast was enjoyable with a wide variety of foods. We had a very pleasurable stay and would highly recommend staying there.

Room spotless, staff friendly, breakfast superb

We stayed 3 nights. This hotel was excellent. The staff was fantastic, our room was clean and large and the breakfast was great. Walking distance to the many restaurants.

The rooms are neat and tidy. Beds a bit hard and uncomfortable. Staff at the reception and in the breakfast restaurant were very helpful. Really nice people working at the hotel - willing to help and advise. They made us feel welcome. The location of the hotel is perfect - right in the center of the old town and just a short walk from the main square.

The location offered easy access to dining and nightlife of Old Towm, but is on a quiet side street. The apartment was very comfortable, with a bedroom sitting area and kitchenette if you wanted to prepare meals.

The hotel is around the corner from the main square and is very walkable to all sites, the train station, and tram options. The room was clean and comfortable, and the staff was very accommodating and friendly. The included breakfast was adequate with a small variety of options. My only negative is this, my room faced the front of the hotel and the street and I could not sleep with the window open at night due to the noise. However, when I closed the window, the soundproofing worked great but it was then warm in the room.

Centrally located to town square. The staff was very helpful.

Very good hotel. Good internet. Spacious rooms. Standard breakfast. The location is quiet and central

Everything was perfect. Staff were helpful and accommodating. Location is within short walking distance to attractions. Lots of places to eat in the area. Breakfast buffet was excellent. Each day they varied the hot food selection and salads. Room was spacious. Bathroom was spacious. AC/heating is centralized so can't control the temperature within the room. Hot water and water pressure worked. I enjoyed my stay at Portal.

Great location and friendly staff. Communication was excellent and helpful. They texted us when our room was ready. Rooms clean and spacious, beds comfortable. Breakfast was good. Would stay here again.

What a wonderful stay we had at portal apartments. Very good location. Accessible. I would like to say that the showers were great but maybe having a wet room would be an upgrade. My mum fell getting into the shower. There is no spa on site as like it states on Expedia but they have people come in for massages reasonable priced too! Lovely little balcony. Breakfast was great those cakes were to die for. Many thanks for a lovely stay. Leanne

The only negative of this hotel was the air conditioning - the system is controlled by the staff and it is shared between rooms. For some reason the staff turn of the air conditioning on our third night and we had to go downstairs at midnight to have them turn it back on.

The staff at the front desk were friendly and offered some great advice when asked about a few of the places I was thinking about visiting. The building sits on a relatively quiet street in the old town, so it is convenient but not as loud as I would imagine other locations might be. The room was clean and spacious but the bed was a little firm for my liking. Despite that, I would definitely stay here again.

Too noisy

Very nice and helpful people at the desk and we enjoyed the breakfasts which were different every day. Apartment was beautiful with plenty of storage and we enjoyed the balcony. My only problem, being a short person, was getting in and out of the tub which had very high sides.

Portal House apartments are in a super location only 300 meters from Old Town square literally a three or four minute walk. Rooms were spacious and well maintained. Like MANY places in Europe the building has air conditioning but each individual room doesn't control it. Having said that I left yesterday and it was 93 degrees and the room was comfortable better than other places I've stayed as far as room temperature.