I thought it was an old hotel, but it was very well maintained. The staff were friendly and it was a comfortable hotel.

The hotel is the coolest with great dining options, but above all is the stuff.

The intricacy of the rooms and hospitality of the staff was exceptional.

Wonderful staff, amazing food, great amenities

No complaints. Bottled water and macaroons with turndown service.

The renovated areas still feel historic, the bohemian history and legendary residents haunt the halls. A couples trip to see nine inch nails and visit the city. We quickly felt atvhome by the hospitality of the lobby bar and the historic original bar tenders. The room was cozy, the bed was huge and comfortable the shower was great. Its a great hotel. Quality food and cocktails friendly staff. I will be staying again.

All staff are kind and welcoming. Great stay

Absolutely love it, this is truly the best hotel in New York, we have an amazing room and the restaurant downstairs and the whole thing is just fantastic

Beautiful place! Everything is so well made- the food! The staff - location - thank you.

Coming back here asap

Upon entering the property, I observed two guest service representatives assisting a gentleman. One of them noticed me standing nearby, briefly made eye contact, but then returned to her conversation before eventually asking how she could assist me and calling me over to the desk. I provided my ID and credit card, which she held while asking for my name even though it was clearly printed on my ID. This interaction felt disengaged and left me feeling somewhat overlooked. The following morning, I walked past the front desk where two guest service agents were present. Neither of them acknowledged me with a greeting. The only person who wished me “good morning” was the doorman as I exited and re-entered the property. Later that day, when I returned and stood near the elevator, the same two guest service agents again did not acknowledge me. When I placed my bag in storage upon my return, the guest service agent initially attempted to find a doorman to assist, but when none was available, she personally handled the task. I appreciated her effort, but I believe it highlights an inconsistency in the level of service the hotel strives to provide.

Inimical style and character in decor. Bathrooms are sublime. Staff friendly and accommodating.

This is an excellent hotel. The rooms, staff, dining options & ambiance of the public spaces were fabulous. The hotel, which is loaded with a fascinating history, is like an art gallery. I'm not sure I've ever seen anything like it in a hotel format before. The rooms themselves are also unique and full of character. It felt as though you were in your own apartment. There was nothing generic about this experience. The hotel is also made up of rooms that are available for guests of the hotel, combined with rooms that are occupied by permanent residents who you are quite likely to encounter during your stay. Many of them are very interesting & accomplished people. This added another unique twist to the experience. I would highly recommend this hotel.

The incredible history of this hotel is what made us want to stay here. The updates and renovations have been done so well, the restaurants are incredible and the staff were - to a one - the friendliest and most helpful we’ve worked with outside of a Disney property. We’d go back to the city just to stay here again.

The Hotel Chelsea delivers in style, elegance, quality of accommodations, and service; it is a premier hotel in a world class city and you can’t beat the style and comfort/cool level. Historical, modern, punk, elegant, irreverent, classy; high dialectics. Can’t go wrong. Home away from home.

Fabulously whimsical, sensual decor, every doorknob an light fixtures, luxurious bedd

Hôtel mythique dans lequel je vais régulièrement 3 fois en 1 an.

Details!!!

Fantastic property, they don’t miss the details.

This place is one of the best in NYC NOW. Has a rich history, but is fantastic in all the important ways. Rooms are clean and have a great vibe. 2 fantastic dining options on the property and the hotel bar is great for after dinner meetings. Can’t say enough about it. Was here for 4 nights and will make this my NYC HQ!