Only slept at the hotel so can't comment on anything else. Reception staff were pleasant and efficient, check in was quick. Room was a good size and the bed was comfortable. My room faced onto the road and was a little noisy from traffic late in the evening (it may just have been one man driving round and round noisily). When I opened the bathroom door there was a very strong smell of disinfectant/bleach which took some time to dissipate.

The hotle was clean, warm and peaceful, lovely big room with a beautiful bathroom. Close to the shopping areas and the train station.

Room was in good condition; but some of the guests were extremely noisy. Breakfast was OK.

Very clean and modern great room with everything that was needed

Breakfast was very poor, the cooked option was chicken sausages which were like shoe leather and not nice tasting, turkey bacon?? Awful. I asked for poached eggs they were hard and im sure they were microwaved. Overall the cost was £17.50 per person. My daughter only had a banana and juice.

Good stay

Very polite staff. Great location as close to train station and the shops.

This is a great hotel for a stay in central Blackburn. We were here for the festival of making which was on our doorstep. The bed was very comfy with good linen, great shower and overall had everything we needed for our stay. The staff were exceptionally helpful

Clean and comfortable room, breakfast OK. Very convenient location.

lift is slow, everything else spot on

Nice clean hotel and very friendly and helpful staff. Rooms are modern and clean.

Very warm welcome and departure by the guy at the desk. Very nice.

Clean and quite as expected

Lovely hotel and the staff were so friendly. Unfortunately they had a stand in chef who didn’t understand what I meant by gluten free. The guy on reception sorted me out some breakfast for my second morning.

The room was very spacious and we enjoyed our stay but when asked if they had a refrigerator they said No. we had some food that needed refrigeration and they didn’t even have a small portable fridge that we could rent. As a result we had to throw our food away. The staff didn’t seem terribly interested in trying to help us or find workarounds which was disappointing. There was also no air conditioning and we had to open the window to let cool air in but this also result in some street noise coming into the room. That said, if you just need a good night sleep they provided free parking in the back and it was a comfortable quiet night sleep.

What a brilliant hotel. I spend a lot of time in hotels for work and it’s rare to find one as good as this. The staff are so welcoming and helpful, the rooms are spotlessly clean, well fitted and comfortable. Parking onsite is easy and there are some great restaurants nearby for dinner. It’s my favourite hotel in Blackburn.

Good location around dining and shopping options.

Very basic hotel, considering the price. Otherwise ok. Convenient location. Close to station. Close to downtown. Clean

I was supposed to stay here all week. On arrival (5 o'clock) theu told me that my room which was supposed to be ready by 3 wasn't and that they would temporarily for 1 day put me in another room.I req' to remain in one room throughout my stay. They then put me in a room to call me 2 hours lateramd say i would have to mive because it was for access to disabled folk, i agreed as i felt i didn't have much choice. The front desk guy then shows me several rooms, i choose one and then say, i will have to move my things tomorrow evening when im back from work. I request specifically for no one to go into my room on the evening and to the so called owner in the morning. This request was made several times. I come back late afternoon to find my room has been serviced, £40 is missing from my desk and the owner that is a typical insecure guy that has to get his own way has reneged on the offer given by front desk and is now offering a different room entirely. Needless to say i was fuming, called the police to log the incident, Hotels.com found me a different hotel and covered the extra cost (Hotels.com were quite excellent in dealing with) and i left, with the very unprofessional owner bringing a thug with him to escort me off the premises. Never in my life have i ever experienced such a disgusting level of service. To add to this, hardly anyone speaks fluent English, cleaners dont seem trustworthy and the levels of cleanliness were not great with dust on surfaces and hair in the shower

Pool was nice but room was outdated and massively overpriced. Nobody in the bar and man serving was miserable and shut early. Wouldn’t return