the room and hospitality were excellent

スタッフがとても親切でフレンドリーだった。部屋も綺麗で素敵だった。またぜひ泊まりたいホテル。 クリスマスだったので、お店が閉まっていたが、開いてるかもしれないレストランを教えてくれたり、バス停までのタクシーの手配もすぐに整えてくれて助かった。 朝ご飯の種類は少ないが、焼きたてのクロワッサンが絶品だった。

The hotel is amazing , super cute and comfortable. The rooms look like a remodeled cave . The staff was very professional and kind . The free breakfast was great . The parking is offsite and it’s quite a long walk. Pay the $15 for the shuttle , it is worth it .

O quarto e as instalações são otimas. A questão do estacionamento, como sugestão, deveria ser enviada de maneira completa para todos para facilitar a chegada

Bellissimo hotel, ottima posizione, camere sorprendenti. Ci torneremo

This hotel was truly spectacular. What struck me most was how well the design showcases Matera's distinctive architecture without sacrificing comfort or luxury. The rooms are genuinely comfortable and beautiful inside — modern, while still respecting the character of the city's stonework, and never losing that cozy feel. Our room in particular opened directly onto the street, almost like a little house of its own. It was one of our favorite stays ever. There's one important thing to flag. The hotel's listing advertises free on-site parking, which was actually one of the reasons we chose it. A few days before arrival, we got an email letting us know that the hotel is in a restricted vehicle access zone, and that parking is actually a 10 minute walk away. When I wrote back pointing out that this wasn't what was advertised, I was just told that the hotel is in a restricted zone as mosts hotels in Matera, which I of course completly understand, but doesn't change the fact that the listing isn't accurate. So: factor this into your budget — the shuttle to the parking lot costs €15 per trip. And if you're thinking of just walking instead, it's just 10 minutes but it's uphill with a lot of steps, so it's very hard with luggage — fine if you only have a backpack or hand luggage. None of this would stop me from booking again or recommending it — the hotel itself is excellent and one of my favorite stays of the trip. Just go in with the right expectations about parking.

We stayed two nights at Pianelle Resort. The location was ideal for exploring the old town and taking advantage of the many nearby restaurants. The bedroom and bathroom were both spacious. They were a combination of modern / high spec and historical building. The only slight irritation / surprise was, although we didn’t need any, there would have been a charge for extra towels. This is unnecessary and sends the wrong message. However, this would not stop us from highly recommending it.

Excelente localização, serviço, quarto maravilhoso!

Experiência espetacular. O quarto é lindo, com infra impecável . Ambiente café e bar lindíssimo. Café da manhã excelente. Atendimento ótimo. Localização excelente . Recomendo mtoooooo.

Possibly one of the most beautiful places we have stayed, in a truly unique and special city. Our cave room was large and spectacular. Couldn’t have asked for better amenities. Breakfast was nice. Perfectly located property and nice rooftop area.

L’hôtel est magnifiquement situé. Prendre note que si vous arrivez en voiture, vous devrez la stationner à environ 20 minutes de marche. L’hôtel est très propre. Cependant, la salle de bain est derrière un mur de vitre, donc douche et toilette complément ouvertes sur la chambre. Ce qui était très malaisant puisque je voyageais avec ma fille.

Hotel maravilhoso! Equipe , café da manhã , localização . O quarto é incrível ficaria nove mente lá sem dúvidas . Experiência em um quarto caverna que jamais imaginei.

房間乾淨 員工服務很好 最好叫車過去 走路提行李很累

Great location. Brilliant hotel.

The hotel was in an amazing location and was well appointed, beautiful blend of modern and old. Staff were super helpful with great restaurant recommendations and general advice.

This hotel is beautiful, clean and very calming. The staff was amazing, breakfast was fantastic and the rooftop was stunning. The location is walkable to everything. Matera is a beautiful and unique historic town that was really fun to explore. All of the restaurants we tried were delicious too. I highly recommend Matera and the Pianelle resort!

Un lugar espectacular con un hotel que te ayuda a vivir la experiencia completa en la Sassi

Un hôtel excellent avec une situation exceptionnelle pour visiter Matura Chambre superbe et personnel réception très attentionné. En voiture il est indispensable de prendre l’option parking + valet

Amazing stay!!! Didn’t want to leave.

Hôtel récent bien situé. petit déjeuner très bien . Personnel très agréable.