the room and hospitality were excellent

スタッフがとても親切でフレンドリーだった。部屋も綺麗で素敵だった。またぜひ泊まりたいホテル。 クリスマスだったので、お店が閉まっていたが、開いてるかもしれないレストランを教えてくれたり、バス停までのタクシーの手配もすぐに整えてくれて助かった。 朝ご飯の種類は少ないが、焼きたてのクロワッサンが絶品だった。

Outstanding - eggs, breads, fruit all amazing!

Room was very nice with great bathroom. Great location right in the heart of the Sassi area.The only down side was that we were overcharged for food with little acknowledgement from the stuff, which we did not appreciate.

Quarto, equipe, comodidades, café da manhã, localização

A well maintain and remodeled an original cave house

Beautiful room, nice and spacious and the amenities are great, staff are super friendly

Fantástico lugar, ubicacion y servicio del personal

Erittäin ystävällinen henkilökunta. Auton pysäköintipaikka ja pyaäköintimaksu hoidettiin hotellista kävin, kätevää.

Hospedagem excelente. Localização privilegiada nos Sassi, quarto confortável e estrutura impecável. Atendimento atencioso e ambiente único que torna a experiência em Matera ainda mais especial

Limited breakfast options but what a place to stay. Incredible. Would certainly come back

I had a very good experience and a spectacular view from the room. The people re very Kind and I recommend this place very much.

Location, staff and uniqueness

As everyone has said previously on this site, the staff really make this hotel. They are very helpful and friendly; nothing is too much bother for them. They helped to find us when we got lost in the town on arrival, they arranged a taxi to come and get us off the hill opposite (thankfully there is a car park at the top as there was no way I was making it back on foot!). Just lovely people. The room was also fab. It had everything. The bathroom mirror was heated, which was welcome in the October cold and rain. Breakfast was perfectly adequate. Location was great too. Highly recommend.

This was a beautiful and thoughtfully restored small 'community' of rooms in a prime walkable location. the staff were very friendly, helpful and genuinely interested in sharing information about Matera. highly recommend. Wonderful visit!

El lugar hermoso...los cuartos con todos los detalles par tener una excelente estancia

Incredible property, premium location and top notch staff. I will stay here every time I'm in Matera!! I strongly recommend!

Hotel espectacular!!! Está hermoso, los cuartos increíbles, grandes, la parte del baño y regadera súper lindo. Con una iluminación hermosa. Le hotel está súper bien ubicado, súper limpio, todo el personal muy amable. Estuvimos felices. Lo recomiendo al 100%

All great highly recommend!

The Pianelle Resort in heart of Sassi Caveoso was so convenient to so many sites and restaurants nearby. The view as well immediately at the doorstep was breathtaking. The room was spacious and luxurious with exposed stone walls and ceilings which provided an immersive experience if staying in the caves of Matera. The breakfast options too were delicious and highlighted the local produce and cuisine. We had an amazing 2 nights and would definitely return.