総合評価とレビュー Alito Tulum Hotel

Loved it, already booked for next year

Beautiful place,a unique experience AC quit in my room was moved to different one nice and cool bathroom could be a bit better butt not a deal breaker for me,would stay again if in the area

Really nice room and beautiful hotel overall. The staff were amazing and super helpful. Hotel is very accomodating and even made me breakfast sandwich to go due to an early start time. The hotel is located in the national park which can be good to know. I would definitely recommend hiring a car, scooter or bike to move around with more ease and will also give you more options for eating out. Highly recommend!

The property is located in a national park within walking distance of Tulum ruins. Felt very safe. It is a bit costly to stay within the park. Many fees for the park and ruins. There are electric carts that run between the entrance, Tulum ruins, beaches and the museum that are very convenient. The front desk staff were fantastic! Food was great and the rooms are unique. Stucco inside and thatch roof made it feel like we were in a hut..glad it didn't rain! Some rooms have showers and toilet outside which offers sufficient privacy. Property was well maintained but the beach had too much seaweed. Overall great experience!

It was quiet, beautiful. area. The property had plenty of options for shaded seating at the beach, as well as a shower and bathroom near the beach. Staff was great and very helpful. We enjpyed the restaurant. We ate breakfast which was included and had a reasonably priced dinner every night. We had been to the area several times, so we weren't interested in that. We had also been to the ruins, which is a short walk to the end ofthe beach, we didn't go in. There is a charge from the National Park when you enter that area, but it was much. They keep the area patrolled and it felt safe. The park is eco feiendly so no plastic bottles allowed, which we apprecited. The hotel had water available for guests. We liked the casitas, they aren't fancy, but the bed was good, they were cleaned daily. The bathrooms are open air (no ceiling) but private and adequate. The best part for us was we were 50 yards feom the beach, step out of the door onto the sand and your there.

Beautiful, quiet place to enjoy the beach in tulum

Hôtel très bien situé ; personnel sympatique et à l'écoute ... La plage est très agréable et très bien équipée en transat poufs et autres .... pas de pbm de place (contrairement à certains hôtels où les places sont limitées .... et souvent réservées par des personnes qu'on ne voit jamais). quelques petites insatisfactions : - l'hôtel est désormais situé dans un parc .... ce qui oblige de payer une taxe qui donne droit à l'accès au parc (pas vraiment intéressant ce parc) soit environ 20€ par personne, puis ensuite 5€ par personne et par jour. Il faudrait l'indiquer sur le site au moment de la réservation. - le petit déj donne droit à 1 plat, 1 café, 1 jus de fruit (ou fruits frais) ... tout complément quelqu'il soit est payant (même lorsqu'on demande un peu plus de chocolat sur les pancakes ...)

El hotel está dentro del parque Nacional de Tulum; lo cual te obliga a pagar el acceso al parque. Pero deben de mejorar las indicaciones de como llegar al hotel, además de actualizar su número de contacto para que te den indicaciones. Puede ser difícil llegar al hotel. Dado que está dentro del área protegida, no te permiten el ingreso de plásticos y el hotel ofrece agua para beber que debes de buscar en la recepción, pero no te facilitan ninguna botella de vidrio o algo reusable; solo vasos pequeños, lo cual es incómodo. Es muy fácil brindar recipientes reusables para poder tener agua suficiente en la habitación. Y obviamente tener suficiente agua en recepción, ya que dos días no hubo y debí esperar que surtieran agua. El restaurante ofrece desayuno, almuerzo y cena, pero sus platos podrían mejorar. La comida de los restaurantes de al lado está mejor en calidad y precio. Además el servicio, muy lento y con poco personal. Los meseros están agobiados corriendo tratando de dar un buen servicio, pero no se dan abasto. Sin embargo, las instalaciones son buenas (excepto la piscina que es pequeña y como olvidada), sus patios so hermosos y pura área blanca, y buen club de playa. Pero la playa es hermosa. Solo depende de la época del año, por el sargazo

Schöner Palmenhain ! Einfache Anlage mit gutem Service. Das Preisniveau im Restaurant ist eher zu hoch !

My daughter and I stayed at Alito Hotel for a whole week and we had a fabulous time, the hotel is not a luxury resort, but it is very comfortable, clean and the staff is so kind, and hard working, we stayed at the building but maybe the cabanas would have been more quiet as some of the other guests were noisy either very early in the morning or late at night. The beach is amazing, white powdery sand, crystal clear water without strong tides, we swam in the ocean every day! The hotel is inside the park and it is walking distance to the Tulum Ruins, the park has constant transportation between the Ruins and the other hotels all day until 7 PM but I do recommend to have a rental car as it is away from town and you do need a car or a taxi to get around and taxis can be expensive. Be aware of the many hidden fees that the rental companies impose on you and do not disclose when you make the reservation, but all and all it was worth having our own vehicle. The restaurant is on the beach and the food was very tasty, the manu is on the small side, but everything we tried was good, We had some issues with the water in our room but the staff was so responsive and sent maintanince right away, they even gave us the key for another room to use in the meantime, the beds were very comfortable, the only suggestion I would have is to have a full leght mirror in the room, as the only one in the bathroom is small. We had a lovely stayed and will definetely recommend it.

Prachtige locatie, mooie huisjes met eigen tuintje, douchen in de buitenlucht, goede bedden, wakker worden door het gezang van vogels, strand met wit zand en lekkere strandbedden, vriendelijk personeel, goede ontbijt-, lunch- en dinermogelijkheid op het strand, goede adviezen over bezienswaardigheden en restaurants in Tulum. Het hotel ligt in een natuurpark. Het is niet toegestaan om water in plastic flessen mee naar binnen te nemen.

Fantastiskt ställe i en nationalpark. Lugnt, vackert med närhet till några olika restauranger men ett måste att ha bil. Vårt rum var i enklaste laget och det är inte billigt men området är otroligt charmigt och vackert. God mat på hotellet och fin frukost. Perfekt med närheten till Tulums Mayaruiner.

Amazing place for relax , staff were very helpful friendly…. Anything u need and just one spot !

Gorgeous Beach!

Bien

We loved our little house on the beach and would return in a heartbeat! You can walk to the Tulum Ruins and being in Parque Jaguar makes the area pretty quiet, different than the beach area in the hotel zone. It was great for us but be aware there is a daily fee to enter the park so if you are planning on a lot of excursions away from the hotel/beach then those fees can add up. The included breakfast was lovely. My son felt very pampered hanging out at the beach club. The front desk staff were wonderful, very attentive ensuring we were having a great stay and helping me with figuring out transportation on the collectivos and making recommendations for excellent street food in Tulum Pueblo. Don't miss Churros la Lupita!

The hotel itself was great. The beach is amazing, the included breakfast was very good for a your standard hotel breakfast. Cleaning staff did a great job. Pool is nice as a change of pace from the ocean. The pictures don’t do this place justice, it’s far nicer than it initially looks I think. My only issue is staying in the park. In general, it was fine but having to buy wrist bands every day is a giant PITA, especially if you come back after 5pm unexpectedly. The park staff all tell you different things and I don’t think anyone really knows what to actually do. Why not let me buy a week pass to the park? Why do I need to do it every day? Or sell me all the wristbands at once? I understand this isn’t a problem with the hotel itself, but the national park. This process needs work, but again it’s not the fault of the hotel. Also, don’t trust Google maps directions to get to the hotel. You need to take the long way around currently and go in the other end of the park than Google will direct you. Overall wonderful stay and highly recommend the hotel.

Alito Hotel was amazing and exactly what my partner and I were looking for during our trip to Tulum. The beach was stunning, the food was amazing and the staff were very kind! There are a couple things to consider: 1. The beds are pretty worn in and not the comfiest. The springs in ours were completely broken and made sleep disruptive. 2. There was a miscommunication regarding entry into the national park after 5pm. The hotel is located inside the Jaguar National Park so if you leave the hotel, you must reenter the park to get back to the hotel. We were told many times to simply show our reservation to be allowed in after the park has closed, but we encountered an issue where the park guard would not let us through because our bracelet was not for that day. Turns out, the hotel is supposed to sell us bracelets every day to pay the daily park fee and be allowed in. My partner and I were stuck outside the park with no entry and the hotel did not answer any phone calls through the various numbers we found. 3. Definitely travel with a steel water bottle! There is fresh water in the lobby that we used to refill our bottles

Es ist wirklich ein Paradies. Wir wollen unbedingt wieder kommen ❤️

Todo bien. Solo los costos de alimentos muy caros. El trato del camarero en el restaurante dejó mucho que desear