The room is underground! Machine noise annoyed me..

It's fine. It's close to where I need to be, so that's good. The beds are small and the rooms are alightly tired, but the showers are good. My biggest complaint is the quality of the internet. I couldn't get a consistently strong signal so I struggled to work from the hotel, which was problematic.

Sengen var dog lidt lille, så man skal forberede sig på at ligge tæt hvis man kommer som et par, ellers var alt som det skulle være.

Very clean, good location and sensible price.

Friendly staff, great location, quiet street. Unfortunately the room I had on the ground floor was near the luggage store, which meant it was quite noisy at night and the small corridor created an echo which made late night noises amplified. The room was clean and I will stay again in future, but not in the same room location.

Clean , competitively priced, good location

Clean, modern room - great shower.

Zentrale Lage in ruhiger Umgebung, sauberes Zimmer, allerdings mit Teppichboden.

Great location easy access to major tourist locations. Safe clean area.

So clean inviting and comfortable also very quiet and safe

Recently renovated suites, friendly reception staff knowledgeable about the area and always available 24hrs

Location was great, there was a little rubbish that was left in the room that wasn't ideal. Didn't really bother as we were just staying the night.

My room had no window, so there was no daylight. Do I have to add anything??…

Most uncomfortable bed

I was really pleasantly surprised by this little hotel. It has a beautiful lobby with a 24 hour concierge - which is so helpful for a city hotel, and a must for business stays. The room was small, but well equipped with the best shower I've used for a long time. The location in Hatton Gardens means that outside of business hours, it's super quiet. Great little find. I'll be back!

Nice hotel, good location, reasonable price. Our room was clean and cosy but there was a strange rumbling noise all night like a generator or tumble dryer - a bit annoying. Otherwise very pleasant.

The reception staff were absolutely lovely — shame the same can’t be said for the facilities. Our first room had a shower that was more ornamental than operational. After repacking at midnight and moving to another room, we found the heating had gone on strike. Rather than gamble on what might be broken in room three, we opted to sleep in our coats and embrace the chill. Hopefully, one day, the rooms will be as functional as the front desk is friendly.

Power cut off without notice. Water service interrupted twice udring 4 day stay. Getting two keycards for 2 people was a slight issue for unknown reason. Otherwise clean and friendly.

Bathroom was nice, shower was like a waterfall! However the extractor fan wouldn't turn off and was very loud so disturbed sleep all night Not worth the high price

Hello, my stay was a total failure as there was no internet connection in my room. Their system did not work. For me this is unacceptable in a hotel in a city center