Excelente atención , hermosos detalles por nuestro aniversario de bodas , mi esposo y yo nos fuimos felices de haber conocido el hotel .

La atención del lugar fue excelente, tranquilo e ideal para parejas

El agua caliente en la regadera falló y ya no tuvimos esto durante la mayor parte de la estancia.

This was a four-night solo trip to Mérida, and I couldn't have been happier with my accommodation choice. A well-appointed room with a firm mattress, a great shower with a high showerhead, and a second door to the suite providing direct access to the rooftop deck with its pools for cooling down in the afternoon. It includes an in-room refrigerator and safe as well. The restaurant in the hotel was great for when I wanted to stay in for breakfast or dinner and they also have a few agave spirit flights on the menu for those who like that sort of thing. The streets of Mérida were safe, safe, safe for walking and exploring day and night. The location of the hotel is about a twenty-minute walk from the Cathedral or potentially a forty-minute walk further afield up the Paseo de Montejo, but I found breaking up these longer walks with stops at bars and restaurants really make the area very accessible by foot. For a quicker outing, the street vendors setup by the Parque de la Ermita de Santa Isabel and the great cocktails (and dinners for that matter) at Bar de Barrio just down the street provide for a more "in the neighborhood" option. Back at the hotel, my airconditioning went out one night but was quickly reset by the staff while I ate my breakfast. Every member of the staff is truly lovely and really dedicated to making your trip to Mérida comfortable and memorable.

Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.

Beautiful hotel with amazing food and a great rooftop. My two friends and I stayed here for a wedding in Merida.

Delightful hotel and experience. Food is excellent and the staff are warm and helpful

Absolutely beautiful hotel. Service was excellent We were surprised at every turn. A little far from the main part of town but worth the walk Would recommend highly

Excelente atención y precioso el lugar

Yes

The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.

Could of been an amazing hotel but had few shortcomings that ruin the premium feel of the hotel. Charged for nespresso pods and water inside room. Hotel breakfast is $25pp

An amazing hotel experience.

We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!

The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)

Hermoso lugar un Hotelito

The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.

No está en buena zona

It was wonderful

Wonderful hotel and staff. Wish there was more to see do closer to the property.