Beautiful hotel in a great location. Room was spotlessly clean with a wonder shower in the bathroom.

We needed to stay an extra night. We were given this at a very reasonable price. The room was good and the reception staff were always available and very pleasant

Lovely location. Room with veranda balcony overlooking the street below

Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.

Shops nearby Breakfast good Inconvenient parking not included in tarrif

Precioso hotel, muy ubicado y un staff muy atentos a nuestras necesidades

Good beds

Todo perfecto

LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.

Location, clean, friendly. Please consider having English language News channel

Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.

Excelente habitación y servicio

Aceptable.

El hotel es muy céntrico y bonito pero creo que tienen que trabajar en sus estándares de limpieza, desde las áreas comunes a las habitaciones

Buen hotel para relajarse y visitar Cantabria.

Tutto curato nei minimi dettagli. Stanza ampia, pulita, ristrutturata finemente e dotata di ogni comfort. Prodotti da bagno di qualità. Location fantastica, nel cuore della città, a due passi dal mercato.

Wir bekamen ein Zimmer direkt am Fahrstuhl zugewiesen, was leider sehr hellhörig war. Zudem hatten wir leider auch ein Ameisenproblem, diese waren überall im Bad und nach kürzester Zeit auch auf unseren Sachen. Auf unsere Bitte dem nachzugehen, wurde wir auf die Reinigung vertröstet. Die erst mehrere Stunden später erfolgte. Die ältere Rezeptionistin war darüber hinaus sehr unfreundlich und bügelte unsere Beschwerden kurzerhand ab. Als sie draußen vom Rauchen kam, warf sie ihre Zigarette auch einfach auf die Straße - das ist kein Umweltbewusstsein!

El hotel súper bonito ! Solo que el trato de una señora mayor en la recepción fue grosero y con poco sentido de servicio! Creo que gente como ella no debería de participar en un hotel tan bonito porque su actitud no es de servicio y hace que la experiencia en su hotel no sea agradable…

Hotel céntrico y con encanto en edificio modernista preciosamente reformado, respetando la estructura y belleza de los detalles antiguos. El personal muy amable y la habitación cómoda y limpia.

The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.