総合評価とレビュー Holiday Inn SUNDERLAND - CITY CENTRE by IHG, an IHG Hotel

The room was cold as the heating didn't work well. There was also no hot water in the shower. Despite requesting improvement, nothing was done. The room was clean and well-maintained, the housekeeping service was very good, and the breakfast was tasty.

this hotel is very nice. The staff is also friendly. If there is a fridge, it is better.

Modern, clean, freindly, very convenient for exploring town. Top marks to all the staff i encountered, would happily here stay again.

Grest stay, cant praise all the staff enough. Thank you.

Great hotel. Staff very pleasant and helpfull. Good breakfast. Unfortunately no parking on site which was a little inconvenient.

En natts opphold på vår sommerferie-interrail. Litt kjedelig by, men buss til Sunburn og vandring tilbake gjorde susen. Bra trimrom og standard Holiday inn frokost før vi toget videre.

Staff unavailable. Restaurant unavailable.

Booked for a family. Very centrally located and very friendly staff.

Very friendly staff at this Hotel, only downside was the noisy Aircon which kept me awake for a while, (we were on 3rd floor above the vents).

Perfect for short stay

Alles Gute

Hotel is new, clean, modern, extremely comfortable, has a gym, a bar and close to all local shops and food outlets.

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.

The room was really hot, it was a sunny day but the windows didn't open and no fans, no way of cooling the room down. There was black scuff marks of considerable size on one wall, everything else was clean. Also the TV didn't work, buffering and turning off intermittently, I rang reception about this and was told to turn off , wait 10mins then turn on which didn't work. Also at breakfast there was no sausage, bacon or eggs , they were refilled later but

Excellent facilities, clean and soacious room

Lovely staff, room was spacious and immaculately clean. Buffet breakfast was very reasonable for the price. Perfect for an overnight stay. Very close to all city centre amenities.

Excellent stay, great service. Highly recommended gem in Sunderland

What an amazing hotel, very convenient. The room was super clean and comfortable, overlooking Keel sq. Breakfast was hearty, a great selection including freshly brewed coffee and juices. The staff on check-in and in restaurant were all very pleasant. I will definitely make this my go to hotel again when im back in the UK.

All good. They do not use face cloths. We had to buy our own. A little strange.

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