Average

The air-conditioning was noisy and the tv didn't work

It was never mentioned during check-in or in their pre-visit follow ups that an entire wedding would be taking place directly outside the room window. I’m not talking that I could *see* the wedding, if the window was open I could touch the guests. The photobooth was set up against the wall adjoining my room. The blinds didn’t close fully so guests could see in until I turned out the lights. The sound was incredibly, incredibly loud until 12:30AM, and even after that guests still stayed. There was no A/C in a heatwave, but I also couldn’t open the window due to safety reasons (IE guests could literally come through the open window). The shower curtain was also mouldy and the bathroom light switch was broken so it wouldn’t turn off. I don’t know how the venue didn’t think it appropriate or necessary to mention the full scale wedding happening a foot from the room.

There’s a problem with your check-in and check-out. Can you sort it out?

On the whole, my stays at Baylis house are very comfortable, they have everything I need & are close to where I need to be.

Nothing to brag about. Done the job. Run down building, and the bedroom stunk of smoke (with a previously used plastic bag covering the smoke alarm). Felt all the springs in the bed, so not the best sleep but provided somewhere to sleep for a couple of nights.

Stayed for 1 night as a base for Windsor racecourse. Friendly staff. My bedroom was a bit dated and needs painting and some water marks on the walls treating. My bed was comfortable and it was quiet so had a good sleep. I dined in the restaurant, which did buffet style Indian food. The food was excellent at a very reasonable price. The staff were happy to talk me through all the dishes available

Room was 38 degrees when checked in with heating on full blast and window shut. Turned heating off and changed to AC. Didn’t work. Opened the window (which needed to be wedged open with a mug) but no breeze and temperature of the room wasn’t dropping. Went to reception to say AC not working. Staff meme we came to look and told me it would be fixed on Monday. I said not good enough as it is Friday night and I won’t be there Monday. Asked for a change of room or a refund to go somewhere else. Was brought a fan that had so stand so was placed on bedside table unsafely and he opened the window again then said “this okay ?” I said no. Again asked for a new room or refund. Was taken to another room. Same situation again. Went back to the reception desk and was told we couldn’t have a refund. I said that’s disgusting. Was shown another room (after being told there’s none available) and the AC worked in this room so accepted as it was past midnight by this point and we just wanted to go to sleep after travelling for 4 hours. When the staff member left the room the door handle fell off and flew across the room. At this point the hotel was that bad it was actually laughable. When going to sleep we also couldn’t find the light switch. It was behind the headboard obviously 😂, so had to pull that forward to turn the lights off. Bed was very uncomfortable. Very dirty bathroom, full of limescale, walls missing chunks out of them. Never again. Disgusting. Vile.

Poorly maintained. Lots of repair issues and general housekeeping problems (bath was not non-slip, but no bath mat supplied for example).

I came to.check in and room.tv didnt work.then moved to another room with broken bed then moved to twin room with faulty tv den another twin room. Got asked to pay £30 extra for fam room.when i wasnt with family

My stay was ok comfy double bed actually two smalls put together did have to keep pushing back together Was quiet the first night Some noise the Saturday night due to a private event overall for the money was good

All fine

Room conditions and things were not appropriate

It was ok I give 1star not that clean no proper shower and noise all the time of stay no good night sleep

The noise at night was very unique

Over all it was good but wasn’t sound proof room

Hotel was affordable , and comfortable.but the need to improve on cleaning ,kettle was dirty there was no towels and soap in my room and bath tub was dirty i have to wipe it by myself before taking bath .

old carpets, ripped bed sides, old blinds window seals not clean sofas in the communal hallways are ripped and bathroom door with paint stripping off. One the first night no heating or hot water despite complaining just an apology nothing else from Reception. I stayed here about 12 years ago and the hotel was really nice. I know prices are cheap but would not recommend the hotel.

Bed mattress rubbish too much hot in side and window not opening also shower broken. I check out 11:30 midnight

Was very bad I requested for refund but I didn’t hear from anyone. Window were dirty. Cobweb on the ceiling. Room was boiling 32 degrees and the air con didn’t work. Second room was the same