スタッフはとても親切。 ホテルの中も快適で、3つ星ホテル以上のサービスを受けた。宿泊者も上品で、食事のクオリティも抜群だった。 次回も来る際、また利用したいホテルとなった。

スタッフの対応が大変親切でフレンドリーでした。 部屋は３階でエレベーターなかったが、スタッフが荷物手伝って運んでくれた。 スパも利用可能であったが、滞在時間の関係で利用できなかったことのみ残念。 朝食もデザートまで充実し大変おいしくて良かった。

My experience at the hotel was excellent. The rooms were clean. The staff was very helpful and the hotel was convenient for all activities.

The room was clean and the staff were very friendly and helpful. The breakfast food was excellent and there were several options. The eggs and bacon were tasty. The towel warmer worked great and was great if you needed to do a little laundry in your room. I would highly recommend this hotel.

The hotel itself was very clean and the front desk staff were very friendly. Super helpful… The spa was amazing and the food and the breakfast was very good.

Quite expensive, even by Swiss standards, for a very basic room. Limited dining options. Otherwise everything was fine.

All good!

The staff at this hotel were excellent. The room was very clean and it was wonderful having the room cleaned every day. The breakfast every morning was very good. The hotel has a very unique charm that made for a lovely stay. The only negative I have is that I had to pay extra for a bathroom in my room and it wasn't immediately clear on Expedia that this is an upgrade. I didn't mind paying for it but it should be posted somewhere as it was not clear to me on booking and it was a bit surprising to pay for it at the hotel. Otherwise I had a wonderful visit and was very impressed with the quality of service.

Excellent staff. Loved the apple a day basket. No elevator. Difficult for a guest with mobility issues. We were not aware breakfast was included. Once we went, found the cold offerings were great. Hot offering very limited for a cold winter morning. Coming in after 10PM (if you forget the night key) requires coordination with the Walther. The man there is delightful, but it is inconvenient.

Sehr freundliches Personal, toller Wellnessbereich, gutes Frühstück, schöne Räumlichkeiten. Danke für einen schönen Aufenthalt 😊.

Sehr freundliches Personal, sehr gutes Restaurant - Essen und Service top. Wellness auch sehr gut. Zimmer eher klein mit Etagenbad / -dusche und im Verhältnis dann fast zu teuer.

We stayed at Hotel Steinbeck for 2 nights to catch the Bernina Express and really enjoyed our stay here. The check-in staff was very friendly and offered to carry the luggage to our room. It was a classic hotel with an excellent restaurant and we were served with nutritious breakfast of a good variety and the lady who run the restaurant for breakfast was very friendly and efficient. Pontresina is a nice little town with majestic views of the mountains surrounding it and it is very quiet comparing to the big cities.

Absolut Fantastisch! Wunderbares Frühstück, schöned Wellness, erstklassiges Abendessen und sehr freundliches, zuvorkommendes und auferksames Persomal! Herzlichen Dank! Wir kommen gerne wieder!

Todos que trabalham são incríveis, o hotel todo muito limpo e confortável, fiquei com febre e me disponibilizaram ibuprofeno, muito atenciosos

Accueil chaleureux et personnalisé de la propriétaire! Déjeuner inclu sous forme de buffet. Délicieux! Accès au spa et à la piscine inclus

Sehr schönes Mittelklasse-Hotel mit tollem Spa und gutem Essen, freundliches Personal. Jederzeit gerne wieder!

Dass es heutzutage noch Zimmer mit WC & Dusche auf dem Gang gibt... Bei diesen Buchungskonditionen in der Nebensaison ist das etwas übertrieben. Ganz ehrlich, dass sollte als Angebot auf hotels.com nicht angeboten werden. Zudem das Parken sehr teuer, Pontresina ist ja nicht Manhattan. Als Vielnutzer der Plattform ist das etwas enttäuschend.

Really wonderful place to spend as much time as possible!

Perfect. Super friendly staff, delicious breakfast, beautiful location. Thank you!

Excellent