The hotel it self it clean and tidy.
The room is a lovely size and the bed is comfortable. Its in a great location very central and a great price for the room.
Carparking is limited ,which is behind the hotel at 7.50 during your stay.
Which we thought was a great price.
However our experience was spoilt by the owner of the hotel.
We went to see the blackpool illuminations in the evening and before leaving asked the owner for 2 extra pillows , straight way the owner went to collect the pilliows and even offered to wait until we got back so we could take our pilliows up to the room on our return.
The owner kindly said ill wait untill 10 .30pm .
We arrived back at the hotel at 9.45pm.
Our pilliows were waiting as promised.
We settled in our room untill a knock at the door at 11.30pm it was the owner saying to my partner, that we had written a bad review about the hotel.
Bearing in mind we were trying to sleep.
No review had been written at that time of night and we hadnt even checked out !!!
My partner spent a few minutes trying to convince the owner that we had not written a review but he wasnt listening.
The next morning we left at 9.45am as we both did not want to stay any longer ...to be greeted on the stairs by the owner.
He asked if we had a good night and i replied yes up until you knocked the door at 11.30pm....why did you do that?
He didnt even say sorry but instead said it was a joke?? We did not find this at all funny and we both felt it was rude and poor service.
