We were forced to stay in a hotel that smelled strongly of cigarettes and whose fan and air conditioning were both broken. We asked for help, were told someone would come yo our room, then were left waiting for an hour and a half until we were told there was nothing they could do, but asked us to leave for an hour so they could run some kind of machine to try to mitigate the smell. I’m not sure they did anything- because we went back to the room two hours later only to have it smell the same. We left the patio door open and went to go get dinner, but then were informed that the restaurant and the pool were closing early for a private party. We asked if we could have another room, and were told no. They offered us two drink vouchers only. We went out to get dinner and came back to the fan and air conditioning not working again. We called for help again, and someone came up, agreed that it didn’t work, and then said there was nothing they could do because their maintenance person would have to deal with it the next day. So stuck for a very hot night in a disgusting smelling room to wake up with my eyes swollen from the gross air. Staff did nothing but shrug their shoulders and take our money. They should have just offered us a refund and let us go get another hotel. Or should have a manual fan or AC unit at least instead of having ZERO solutions. Terrible experience and terrible service.

I had the BEST risotto of my whole Portugal trip here, the tuna. The staff was lovely and it was so easy to bolt between Cascais and Lisbon proper!

Hotellet ligger nära tågstationen och tågen går ofta till Cascais. Det tar ca 30 min att gå dit längs strandpromenaden om man föredrar det. Hotellet har en fantastisk pool och många stolar. God mat i restaurangen.

Excellent place loved my stay and time there.

Love this place so much I extended my stay two extra nights.

The staff were so nice, responsive and helpful whenever we raised a question or issue. The breakfast was great. The spa was amazing

Excellent location and beautifully designed. Very comfortable beds and extremelly clean! Lovely views from balcony of the sea. Staff were very helpful with lots of local knowledge. Breakfast was excellent with lots of selection. Train station is a few mintes walk, which will take you into the city.

Hyvä ja siisti huone. Hiljainen ilmastointi. Hyvät maisemat. Läheisen tien melu kuuluu jonkin verran, itseä ei juuri häirinnyt.

This was one of the most beautiful hotel in the Cascais. I highly recommend it.

Great place to relax and unwind. The staff was friendly and overall experience was great. The only thing not up to our expectations was the massage in the spa - not worth the money.

creative supportive environment

The staff was warm, welcoming and accommodating! The rooftop restaurant is a must try, especially at sunset! I went three times during my stay!

Amazing experience. Can’t wait to get back

Great location. Great ocean view, a lot to do in the neighborhood. train to Cascais only 7 minute walk. great breakfast offerings. nice rooftop bar, gym sauna and pool.

Equipe de funcionários excelente, super educados e prestativos. Quartos limpos, camas boas, toalhas ok. Bar com ótimos drinks e chopp gelado.

Fint værelse med udsigt. Dog meget trafiklarm, så altanen ikke var så anvendelig.

I love this hotel so much that extended my stay twice n don’t want to leave! The staff is amazing n so all the amenities n the spa 🔝 My only suggestion is for it is to have body lotion at the rooms as there were none. I can’t wait to be back!

The staff was attentive, helpful and really pleasant. The rooms were exceptionally clean and comfortable. It was a great first time experience in the area.

Camera pulita e moderna Servizi eccellenti. Personale disponibile. Peccato per la strada rumorosa che impedisce di usufruire con tranquillità il bellissimo balcone vista oceano.

The Hotel was a clean and modern hotel. Staff were excellent and very helpful. The only issue(s) I had were the following:- - not much gluten free food available even when I had informed them previously - I had to ask each morning and was told they don't have any but then they took out some bread, however, the roof top restaurant were very accommodating and ensured there was the gluten free roll available for the Lobster roll which was fab! - They charge on room service which we didn't expect as no other hotel charges for this service - I had to ask for milk for tea/coffee in room and was told to get this from the bar otherwise I would have to pay for this if ordered via room service. Plus had to ask for tea bags. - Breakfast could have been hotter but otherwise it was nice. - The nearby beach was not too bad, except if you wanted to lay on the nice beach bed with umbrella, you had to pay 70 Euros! Other than these few issues, we really thought the hotel was great, the food on the rooftop restaurant and service was fabulous. The italian restaurant Lamassa was fabulous! I would recommend this Hotel as it was nice and clean, staff were very helpful, but ensure they top up the milk/tea/coffee when you stay.