The front desk staff doesn't speak English, but we can use Google translate app. I did the prepaid voucher from the app, but somehow the staff was asking the payment through them at first, but after I showed them that the voucher are already paid through the app, they accepted that. From the photos I was expecting the room is bigger, but what I got was a normal room, not too big but also not too small. I had to inform the front desk if I wanted my room to be cleaned. They have small lift that can carry max 3 person, and that's the plus point. I chose this hotel because it's near to my son's dorm. There are plenty of restaurants and supermarkets in the area.