A beautiful stay in a beautiful location. The spa treatment I had was the best I've ever had! My only niggles were the 2 hour wait for breakfast without any explanation or apology and the Cocktail lounge was more like a waiting room. Maybe move the newspapers to the smaller lounges as 'reading rooms'?

We have stayed with you a number of times over the last 25 years. Also eaten in the Brasserie more often. The room was a little tired didn’t feel the treat I remembered. The staff were fabulous as always. Think some corners are being cut such a shame. We will come again

Excellent room with fabulous views. Lovely spa facility.

Excellent

Over priced for the rather tired room. Food just about ok although breakfast was greasy. High service charge for indifferent service

Great staff and service. good great in brasserie . Lovely breakfast.

Staff were great. Room very clean and comfortable. Food great.

The room was excellent. Clean , warm and comfortable all round. Staff are amazing. Friendly very polite and helpful.

The room is lovely. The evening meal was great but breakfast took so long that we had to leave without eating. They also sent me an invoice via email for the cost of the bed and breakfast even tough it was paid in full when I booked the stay weeks before

Very expensive for what you get. Main restaurant not open & furnishings abit tired

Excellent friendly service, wonderful location, super room.

The staff were amazing; thank you. Also the hotel is beautiful in every way and the bedrooms are immaculately clean.

Stayed here a few times 10+ years ago and we decided to come back for a nostalgic trip Still an amazing location bud sadly has gone a little downhill or maybe other hotels have upped the game since Rooms could do with renovating, food was good but pricey and breakfast was a bit average too sadly to what it was when it had a fine dining restaurant Lost the magic touch it used to have of accommodating staff too, it was mid week so maybe the key people were off that day We didn't have a dog this time but I imagine if you do it makes it a more appealing hotel

Luxurious hotel, room, spa.

Amenities were amazing as well as the location. Wi-fi signal for the tv was excellent.

Jane’s walking tour was incredible - so knowledgable and kind.

Clean & spacious room & great base for exploring our 2nd visit will definitely be back!

Great place great staff

Love everything about this Hotel and all the staff are so delightful. It’s an annual treat for my mum and I with our dog we love the spa and the beds are extremely comfortable.

The attention to detail is so lovely. Everyone was really helpful and we enjoyed the food, the surroundings and the spa. A really beautiful getaway. The female members of staff had to put up with a pretty misogynistic guest while we were there (which we witnessed at breakfast) and they kept their cool and handled his rudeness with grace and patience. A lot of friendly professionals work here and you can see they put love into their work!