The check-in procedure and information is impressive. We received email and code confirmation in good time and the instructions were clear. On arrival we felt unsafe and property looked unkept. We already decided not to stay. We entered the property to check if the inside was as photographed on Expedia. The interior and location of property is not as presented online; on road parking, off main road, untidy exterior, unsafe area, smell in property, interior not fresh and tired, bedding creased and uninviting, The photos online shows bright, fresh and modern property. This does not present what you see in reality. We were very disappointed when we saw the property and had not choice but to leave. This property is not a 3 star property but a 1 star property. The lady was unaccommodating when we called and argued with us and refused a refund. If this property looked like these pictures we would be happy to have stayed in this property. Misrepresenting your product for in this manner is a dishonest.