総合評価とレビュー Luna Azul by Uvas

Confort correct. Très propre. Personnel très sympathique. Peu de commerces autour. A 18 minutes du centre à pied.

No todo el personal es amable, las instalaciones son muy bonitas, muchos problemas con la puerta de mi habitación y muchos problemas para imprimir unos documentos que necesitaba.

Pesimo servicio. Se niegan a facturar cuando estan obligados

Personal medio grosero

Had ants in the bathroom and both double beds. My room was moved to a room on 2nd floor with a balcony door that would not lock.

Muy buena atención del personal, siempre muy amables. Las instalaciones están muy bien, siempre limpias. Muy bien ubicado, cerca del aeropuerto y a unas calles caminando del centro

El hotel es una buena opción considerando la relación calidad-precio.

A little oasis near downtown. More of a local vibe

Estancia agradable, con habitaciones amplias, alberca limpia, pero con mucho cloro, podria mejorar poner un poco mas de muebles en la habitación, para poder acomodar mejor tus cosas, pero en general todo muy limpio, ordenado y comodo

Looking for a “go-to” hotel for our shorter stays in Cozumel. This hotel is clean and nice. The location is perfect for quick and easy access from the airport to hotel to beaches for snorkeling. Very happy with the quality of my stay.

El hotel es lindo, la zona de alberca es grande, l habitación es cómoda, tiene aire y las cortinas son block out, me encantó todo.

This was my second stay at the Luna Azul and I will stay there again. It’s a quaint little hotel with a very refreshing pool. It’s in a location where I can walk to the Malecon to go shopping… to find good restaurants. The staff at the hotel are wonderful and very accommodating. My room is always cleaned spotlessly every day. I trust the staff completely. The only thing that would make it better would to be a mini fridge in the room. But that is my only recommendation. I love this hotel. And I can’t go without saying how much I love Lucas, the little black dog that loves to visit the hotel. He’s always so happy to see me and keeps me happy because I miss my dog when I’m away.

Buena opción pero la atención a cliente es deficiente o no tan atenta como se esperaba

Overall tnis property is well locationwise. It is noisy at all times, even at night time, with dogs always barking and lots of traffic, day and night, since its located in a busy avenue. The rooms are clean and maintained, however we noticed that the bath towels always had a funky smell to them. I would advise to take your own towel. The complementary breakfast was not always available, so if you are counting on having breakfast there every day, don’t! For those that are used to the resort experience, Luna azul is not that, meaning that, don’t expect staff to be to your disposal nor ask for this and that, because chances are you won’t get it. Luna azul is a place to just crash at night, shower, and go out about your day. I have to say that I do recommend staying at luna azul if you are on a budget and or just want to venture out in to Cozumel and do your own thing.

Una mala experiencia, regadera del baño esta obstruida no sale parejo, ofrecen desayuno bufete por un costo adicional y es pésimo no hay nada más que huevo y frijol 😡

Great stay!

Very nice place to stay. Service and staff were great!

La TV no funcionó la siguiente noche nos cambiaron de habitación, se desprendió el espejo, pagamos servicio de desayuno y a las 10.30 bajamos y nos dijeron que ya no había servicio

The room was clean and comfortable! The bed was clean and comfortable for sleeping. There was AC. The bathrooms were nice and they provide clean towels. The balcony for my room with hammock/swings was perfect for relaxing! The pool is clean and the breakfast was great. The staff is very helpful! The hotel is located about a 7 minute walk to the beach and cruise port area if you want tourist type things, but it is far away enough that you weren’t in the middle of chaos. There is a grocery store, a perfect coffee shop (Cafe De Isla), and some really great restaurants within like 4 minutes. I will definitely be back to stay at Luna Azul!

Todo bien.