Rating: ⭐☆☆☆☆ (1/5) - Absolute Nightmare! This was hands down the worst accommodation experience I’ve ever had. Communication is nonexistent. I contacted the host/management the day before arrival—no response. I messaged again the morning of—silence. I landed and was essentially stranded, finally receiving the check-in instructions hours after my flight landed. It only got worse once I actually got inside. There were zero towels provided. When I reached out to staff, it took them a ridiculous three days to deliver them, forcing me to go out and buy my own. To top it all off, the bedsheets were covered in disgusting stains. It was absolutely gross and completely unacceptable. Save your money and your sanity, stay anywhere else.

It was clean and nice inside the apartment. But When I got there I didn’t have water but they fixed it after a few hours. The only issue I had after the water was the microwave not working n I was a little upset cause they did nothing to resolve the issue. I had food a bought I had to throw away. The apartment is well kept in the inside but neighborhood is not the best scenery. The WiFi goes in and out. The host vis text never got back to me about the situation but offer me a 10% off the next day if I stayed another night but I was annoyed and checked out 1 day early for the inconvenience.

It was raing outside and inside the room. No internet connection. No front desk to talk to your concern.

everything about this stay was exactly what i wanted . we arrived at this location from our flight from boston at like 1am and couldn’t get into the room (we went to the wrong door lol). we called the number we were given for any questions and she answered immediately and helped us figure out where we went wrong . The room was very clean and the location was amazing and close to everything we wanted to do and next time i come i will be returning to the janer house !

Habitacion limpia

When arrived instructions were clearly listed for check in, upon walking into the property we were unsure if the room had been cleaned, under the beds has tissues and some a tips. Towels were not clean that were provided. This lead us to have to purchase our own. Water to shower was SCORCHING HOT and unbearable. The water will quickly cycle from cold to hot to BURNING hot with the only way to fix it was to shut off the water wait a few mins and do it all over again until shower was over. I reached out multiple times over my stay and didn’t get consistent responses regarding fixing the water, or the WiFi that was not working for the duration of my stay. In short, what I paid for was not ideal and caused for the stay to be more of a hassle.

Worst place ever. Mold everywhere, no communication and they paint the mold over. Roof leaking my lungs were hurting because we couldn’t breathe after being there an hour.

There were no individual parkings as stated only off street, the internet never worked and there was no hot water. I had to leave early as i had a 7 yr old and the facilities were not appropriate. Very disappointing.

Not bad for last minute booking.

This is THE WORST PLACE TO STAY. No linens were left no soap. Property is in horrible shape and faucets in sink don’t work. Next to impossible to get our luggage by a parked car and garden hose. The place was discusting but we arrived at 9:30pm and too late to find another place to stay. Our 93 yr old mom had to sleep on a disgusting futon with stain all over it and NO LINES TO MAKE THE BED AND NOT ENOUGH TOWELS TO EVEN USE TO LAY ON OR COVER UP WITH. I was told that someone would be there to help with luggage and anything else we needed!!!!!! No one even reachable by phone.. expensive and of course non refundable. Hotels . Com was trying so hard to help us but property was not acknowledging fault. Hotels.com could reach them but we could not. If this honest review makes it to the page at Janer I give it a NEGATIVE 10. DONT STAY HERE

I couldn’t speak to no one to assist me

Room was dirty the sheets were yellow and the towels. They have me the wrong keys adn entered a room with guest in there. Had to call several times forncheck in info. Requested more towels, did not get them. The bath tub was clogged

Wonderful place, love it

Clean and organized

Great stay, thank you

This room was horrible. The upholstered chairs were stained, the windowsill was filthy and floors did not seem swept. There were bugs on the sheets, and a huge shock came out of the outle

Awesome place to stay. Quick response to any issues. Lovely staff members. Will gladly stay again :)

I Do Not Recommend Cons Bed covers completely stained Every single towel stain Microwave did not work Shower floor full of hair Bathroom sink don’t even touch it because it will fall Finding parking is a headache Good luck trying to get good sleep because doors and window are paper thin you will hear everything going on outside. Pros Location

I am still waiting for a refund. Had to leave as they had no other rooms or apartments. There was garbage piled up in the kitchen that was so old it had mold on it. Beds all slept in and not changed. all towels were piled in the bathroom from last occupants stinking. Had to leave and book another property.

The room was a bit dirty when we arrived, and the shower did not have great pressure. The staff was friendly, and the area was nice.