The room gets hot in middle of the night even thou aircon was on full. And the settings was correct. The breakfast is the same. We were there for 10 days and no difference in their menu. Same fruits, salads, nasi lemak. Parents room door had to be pushed by tough people to be opened. Can't easily open from the door knob. Had to use my shoulder force to open. Water heater was turns cold when showering. No room service. No bath robe provided fyip! Nvertheless room was cleaned every day without fail. Manager Vicknes was helpful on some matters.