Yes

The lady in charge of the breakfast needs better manners, lesson in customer service would be great.

The breakfast was VERY basic .The shower lighting is terrible . Dark bathroom

Was nice

Perfect hotel that is well maintained. Staff is amazing.

The staff was kind and helpful. The breakfast bar was excellent and the variety of food was good. The view was breath taking.

The breakfast was great and the staff was friendly and attentive.

Staff friendly and willing to assist when needed.

Clean room! Nice hardwood floors and such a nice bathroom.

Not ocean view. Room was clean

Clesn room, great location and friendly staff!

No it was closed

This place is no exception to the overall degradation of customer service and lack of spirit conveyed by employees in the hospitality sector. There is unlimited potential here, the only constraint is those steering the ship.

Staff was amazing Room clean Nice amenities Quiet location Highly recommend

We stayed at the Inn over the Thanksgiving weekend after taking the Via Skeena train. Our train was delayed by several hours and we were very grateful that the Inn accommodated our late arrival. Check-in was warm and welcoming. The hotel is very clean and has a good location overlooking the ocean. Ocean-view rooms command a slightly higher rate, but the view is exceptional. Our rooms were very comfortable, and the breakfast service offered a range of options, including healthy choices.

Room had a very odd small and stale air. Drainage in the sink and tub didnt work very well.

The room was good. The amenities were good. The check in was awesome. The guy checking people in was amazingly efficient. We got off the ferry late and tired There were loads of people checking in and we expected a long wait, but the man at the counter was awesomely efficient so there was virtually no wait. I was not fond of the way they do breakfast. The food was good, but you have to ask for each item.

after our ferry from port hardy we had booked this hotel to stay at once we got off and glad we did knowing the front desk was open 24/7. we arrive around 2:30am with other passengers and then went off to our room which had comfy beds, great pillows (no lumps) and what was needed in a clean bathroom. only gripe was the continental breakfast which most of it wasn't self serve and a person behind a desk prepared what you wanted...that was odd, but maybe necessary due to most people being slobs.

Was friendly, accommodating for early clevk in and reasonably clean. Upon closer inspection, the rug and under the rug were filty and had a lot of crumbs. I tried taking a nap after only 2 hrs of sleep the night before, sounded like a heard of elwphants above me. They didnt offer to move me and didnt have any ear plugs. All night i vould hear doors opening and closing loudly and voicea. Very thin walls/doors.

The room smelled like smelly feet. I changed rooms and the smell was the same. There was a water restriction in Rupert and you were supposed to boil your water before using it for anything. The front desk charged for bottled water. I paid over 250. for the night and I would have thought they would give you a bottle of water.