We did not use any services. The booking on line led to many problems . I thought the sight offered a King bed or two Queens. I Chose the King bed but denied the offer of two Queen beds. The original room was about a 5 min. Walk to the end of the second floor. I phoned and complained and they very kindly gave us a similar room closer to the elevator. We did not get a King bed as advertised and there was a Large addtional charge for our room at time of payment on line. We might have saved a small amount by going through Travelocity but there was an add on at time of booking as well the Hotel added a Large deposit ( refundable) for damages . All this and we did not get what I asked for….a King bed. The Hotel blamed this on booking on line. They had not been told of the optiongiven to me. I will not be using Travelocity in the future!

All good

AC effective, clean room, close to shopping

A bit noisy but effective

Centrally located and close to some amenities. The room was clean but dated. Walls seem thin, as I could hear the adjoining room quite easily

It was okay but overpriced for what you got. The hotel is located in a strip mall. Depressing view of parking from rooms. Noisy from hockey teams. Staff was nice.

Good but dated. Staff courteous as well

Front desk staff were really nice and helpful.

This hotel is in a very convenient location, which is the primary reason we stay there. This visit was one of many that we have made over the past 4 years, and we were quite astounded at how old/tired the decor, bathroom fixtures, carpets, etc. are. It's like opening a door to the 60's...and not intentionally to reflect a retro style. Also, the sheets felt like they were on their last leg...definitely not the crisp and fresh quality that one anticipates when staying at a hotel that charges 230.00+ per night. During previous visits, we received a $10.00 voucher toward breakfast...not this time! The one positive comment I have is regarding the service provided by desk clerk Deanna, who cleared up a booking error on our part.

Convenient location. Good breakfast provided.

Ample parking. Shopping near by.

Walked into the lobby and it smelled like strong cigarette smoke. The Lady checking us in was very rude and kept rolling her eyes at us. She should not work in hospitality. Checkout was great the lady the next morning was very nice and smiled and very professional.

All good

They changed the circulation to the parking lot when they expanded outdoor seating. They closed the access from the rear so you need to enter off the busy intersection. Joyce is busy and the side entry at Barnet is in only one way. Then when you get parked there was a sign on the sliding entry door that the west sun overheats the operator so you need to pull the doors apart. So don’t try it if your hands are full or if you have a disability. I booked with Expedia and I got the worst room possible. My window looked at a back wall of a cabana in the courtyard and there were garden hoses and construction materials back there. It was hidden from the public areas of the courtyard, but exclusive view just for me. The hotel was not busy so why rent this room? Less distance for housekeeping is my guess.

An older hotel, but we return most years and stay there due to its location. We enjoy the bar/lounge and while they are changing their continental bkfst, we always enjoy the dining room and staff.

pleasant

Great location.

Check in was not the best customer getting and service. Noisy joint parking lot with other businesses.

Easy and comfortable stay

Staff friendly, close to lots of activities and food options