The breakfast is delicious! The room is very clean with a big bathroom.

Superbe emplacement!

Spacieux, bien situé.

Room was not that much clean and it’s old

The hotel is on the Grande Alle’e about a 20-min. walk to the walls of the old town. It is close to Rue Cartier where there are lots of restaurants and a grocery store. We stayed in a spacious two-bedded room on the ground floor with spacious private bathroom. If you want to eat your own food there is a microwave, oven and room with tables and chairs. Access to main door and rooms via electronic keypad. No staff at the hotel but you can always contact someone via text or phone. They are always very helpful. A good stay. Will book again.

Excellent

Good location..20 minute walk into town. Our room (23) on the ground floor..no real natural light but clean. Rest of the hotel bright and airy. Parking at the rear is tight but we had a small car..adequate if 1 room 1 vehicle adhered to.

Great location and gorgeous building with lovely rooms. However, for such an elegant property, having no concierge felt unprofessional and frustrating. The parking was an issue, and speaking to someone on the phone is not the same as speaking to them in person. Also, the lobby is cozy and inviting, so it should be used for breakfast, with a concierge to help guests navigate the wonderful city.

The bed was very comfortable however the shower tile was gross and needed regrouting badly. There was no continental breakfast although they had a well appointed breakfast room. The front desk was unattended but had a virtual assistant. This was unacceptable. Our experience was disappointing at best.

L'arrivée et le départ en ligne est super, rapide et efficace. L'accès à la cuisine. Chambre propre et confortable. Silencieux.

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Situation géographique (Proche des pleines, château Frontenac, etc) Accepte les chiens 👍👍👍👍 Propreté Hôtel qui a du cachet

Check in was great. Parking was nice to have but sorry we had to pay (our other guest in room number 14) Communication with staff was helpful! Breakfast would have been nice and cream for the coffee.

location is good

Étonné de recevoir l’information que le parking est payant en même temps que les code pour entrer. Lors de l’achat, il est seulement mentionné q’il y a un parking disponible. Chambre petite, mais fonctionnelle

A relatively nice space and close to the Plains of Abraham, which is a beautiful city park, and walking distance to Old Quebec City, which is just stunning. Also, if you're going on tours, many of the buses leave from - or close to - Old Quebec City -- very convenient.

J’ai été franchement déçu par ma chambre lors de mon arrivé. J’avais réservé pour 5 jours. J’avais réservé une chambre supérieur . La chambre était très petite. La douche était brisé et ma fenêtre donnait sous une galerie avec une belle vue sur les poubelles. De plus le ménage était assez moyen. Je trouve les photos très mensongères sur le site. J’ai communiqué pour faire part de mon mécontentement. Le personnel a été très gentil et compréhensif cependant. Comme l’hôtel était plein, j’ai dû attendre deux jours pour être changé de chambre. La deuxième chambre était plus spacieuse et la salle de bain bcp plus grande cependant l’air climatisé menait bcp de vacarme. Donc je ne pourrai recommander cet hôtel malheureusement.

Absolutely loved staying hete

Our stay was amazing! The digital check-in was easy and our room is gorgeous. Anytime I had to reach out, they responded promptly and were incredibly helpful. I cannot recommend this place enough.