Amazing view and very quiet place. The staff are warmly welcomed to us and treated us like a family. A complimentary breakfast was also delicious. Would love to revisit again.

お部屋の清潔さは勿論、玄関ロビーの飾り付けやお部屋も可愛らしく、スタッフのおもてなしの気遣いが素晴らしいホテルでした。マッターホルンビューは最高でした。

マッターホルンビューのジュニアスィートに３泊しました。滞在期間中はずっと天気が悪くて、部屋からマッターホルンが見えたのはほんの30分程でしたが、とにかく部屋が広くて、美しくて、調度品の格調も高く、とても快適に過ごすことができました。たとえマッターホルンが見えなくても、部屋でゆっくり寛ぐことで、旅の楽しさを十分に満喫することができました。いいホテルだと思います。 ただ、とても残念だったのは、部屋のレベルとはまったく釣り合いのとれない、非常に劣悪なバスタオルを使わされたことです。初日のバスタオルは普通でしたが、２日目と３日目に用意されたバスタオルは、辺縁がボソボソにほつれ、ゴワゴワに固く劣化したもので、肌触りは最悪でした。自宅であればとっくに捨てている状態のタオルです。自分が毎日バスタオルの交換を要求したために、わざと質の悪いタオルを用意されたのでは？と疑いたくなるような悪意を感じました。それが理由でホテルのコンディションと客室の清潔さはマイナス１の評価としました。

マッターホルンを部屋から望めるというホテルPR にひかれて宿泊を決めました。 ルームナンバー30は、本当に正面にマッターホルンが望める素敵な部屋でした。 ホテルは清潔で過ごしやすく、フロントスタッフに夕食にチーズフォンデュを食べたくて相談すると予約の電話もしてくれました。 朝食のスタッフはスイスの民族衣装風コスチュームが可愛く、気配りも良かったです。 帰りは、駅まで電気車での送迎を申し出て頂き、大変助かりました。 部屋のミニバーにコーヒーがなかった事と、部屋にスリッパがなかった事が気になったので、再訪の時は忘れずに持参しょうと思っています。 後、朝食に温かい食べ物がなかったので、何か一品でも温かい食べ物があれば、もっと良かったと感じました。 しかし、それらを含めてもコスパが素晴らしく再訪を考える素敵なホテルだと思います。

Séjour magnifique La chambre très belle Service impeccable

Travelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet, but the taxi was always fast and the front desk called for us.

Staff is really welcoming and the hotel is comfortable and cozy. The rooms are cleans spacious and comfortable with great amenities. Really enjoyed my stay there. Everything is within walking distance and they offer transportation to the train station. The breakfast is really good and the staff friendly can’t recommend enough.

Hotel location is great, easy walk to bridge with photography view of the Matterhorn. Also, walkable to shops and dining places, walkable to Cable cars to Gonergraut and Matterhorn. Great walking trail on high ground near to hotel. Hotel staff were very friendly and ready to provide assistance and help. The warm heated swimming pool and steam and sauna spa were good.

The staff was most accommodating, the complimentary breakfasts were fresh, and the bed was very comfortable.

I had a great experience in Zermatt and this was a wonderful stay at Hotel Eden. Upon reaching the train station, there is a free call to the hotel and I was quickly picked up. My room was with the Mountain View and it was well worth it. The room is clean and with essential amenities provided. Warm bathroom tiles and good quality toilet paper is much appreciated. Tamara made my arrival warmly welcomed and helped sort out some issues with my payment due to Amex. Appreciate her patience and warm care. From the hotel, it’s a 15 min walk to the Matterhorn cable station. Convenient and manageable. There are restaurants and a small bakery nearby - so good when I needed some hot food and drink. There is a spacious indoor pool downstairs too. Overall, very good accommodation, accommodation and location.

The hotel is in a great location, staff were hands down very friendly and helpful. Will absolutely stay here again and the view from my room was breathtaking.

Love the view , friendly staff, facilities , walksbility . Highly recommended

Great hotel with wonderful views!@

Top hotel - Above our expectations!

There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price. Wellness' facilities are top level, with a great pool and spa. Very highly recommended!!

There is a pickup-delivery service to main train stations. Which is very convenient. Good location, all the staffs were so friendly and helpful , very clean and tidy, up to date rooms with views, well designed, comfy beds, delicious breakfast, at an affordable price. Wellness' facilities are top level, with a great pool and spa. Very highly recommended!!

The stay was completely mind blowing. The hotel is new and clean. Service is exceptional. Breakfast is superb. Can’t find anything to complain. Its just add additonal remark to our visit to Zermatt.

Rooms were brand new, modern, and super clean. The staff was meticulous with every detail, and the hotel was spotless. Breakfast every morning was a delicious spread of local cheeses and homemade pastries. This is a true 5star experience. Thank you Hôtel Eden Wellness!!!!!

the hotel has a good location, is a cute hotel but the bed made me have back pain gor weeks! I think is the worst bed I ever laid down!!! I understand that is not USA, but come on! europe can buy good beds and towels in China or anywhere!!! the towel as well is soooo badd!

Could not have had a better experience at the Hotel Eden Wellness, and would recommend to anyone visiting Zermatt. The room was perfect with a beautiful view of the Matterhorn from the balcony. Moreover, the room was perfectly setup for skiing, with places and shelving to store dirty shoes, wet jackets and gloves, and all sorts of other items. Finally, and best of all, the staff are all extremely kind and helpful. They went out of their way to make sure my wife and I had a greaty stay. They even packed us a small "to go lunch" when they found out we'd be checking out for an early train on our last day.