Staff was nice and kind. But access was difficult.At first, we came the hotel following the Google map. It was so hard to walk through the path with heavy luggage. The slope was so steep. It was better to use the bus from station to near bus stop.

景色が最高！コーヒーもあり部屋も綺麗！駅から歩くのも楽しかったです。

ホテルからの景色は良くて絶景。朝食も付いていているしスタッフの対応もよい。駅から離れているので、静かで落ち着いて過ごせる。 ただひとつ、駅からかなり歩く。坂道もあるため移動が大変だった。送迎サービスがあるが、海外で電話番号を使用できなかったため、お願いできず。事前にメッセージをするべきです。

Great view!!

This hotel is clean, quiet and its staffs are so nice for me. There is a laundry in the hotel and its guests can use it. Although it is easly occupied, if you want to use it, you should ask a staff as soon as possible. Its room is also clean, well maintenanced and there is no bedbugs.

Excellent place to stay!

Everything was perfect. Nice view and kind staffs were impressive. Free drink service for 24 hours is also a very good.

The view from our room and the staff were great but the breakfast was very basic and the location of the hotel was not so convenient. We did enjoy our stay and love the area but will likely stay closer to the village next time.

I would recommend this property to anyone wanting some peace and quiet with amazing views. The walk up the hill with luggage was a little exhausting but I would do it again! You can arrange a shuttle pick up on checkin and checkout. We would stay here again! We had to walk home from town bc the buses stopped early but it was only about a mile.

客房風景絕美，側邊就是夢幻山坡。睡的床偏軟。洗澡有浴缸，可泡澡，有暖氣房內溫暖舒適。早餐豐盛，可頌超級大，酪梨新鮮，給得很大方。咖啡機的咖啡也很濃郁且多樣化。員工樂於幫忙，有遇到電梯壞掉，櫃台小姐幫忙提行李下樓。

Beware the corporate nature of this property. Don't expect a customer centric experience. For example, when you arrive, you will be required to pay in full for your stay. During this process you will be offered the option to pay in CHF or US$. If you are tired and not paying attention after a long trip, you may select US$ which comes with a terrible exchange rate compared to choosing the CHF option. In other words, choosing a foreign currency materially increases the cost of your stay. I spoke with the manager of the property regarding the practice. He said he makes sure people make their own choice and instructs his employees to never make the choice for the guest. Unfortunately for trusting foreign guests, employees will also not tell you that If you choose to pay in a foreign currency, you will receive a terrible exchange rate. They are completely silent on this fact. This lack of transparency illustrates the property's corporate rather than customer focus. Fortunately, there are other properties that don't practice this lack of transparency and treat guests like valued friends. I'm not suggesting that you avoid this property. It is a clean property, with a good breakfast, and a magnificent view. I am sharing with you that this property takes a win/lose approach to foreign customers rather than a win/win approach.

Views from everywhere! Wonderful balconies and the quietest place i have ever stayed. Breakfast was also outstanding, and the staff most accommodating.

Incredible views from our balcony. Best variety for breakfast thus far.

Nice hotel in Grindelwald. About a 10-15 minute walk to the town area for shops and restaurants. Easy parking behind the hotel. Decent breakfast options. Beds were comfy. Room a bit warm and no AC, but a fan was provided. Beautiful views of the surrounding mountains from the balcony.

The views from our room was breath taking!! If you are walking bring your good shoes. Bus does run by area but is a hefty walk with luggage uphills.

The views were incredible from view rooms. Breakfast was good. I would shop around before staying again.

It’s the best place in the best location.

The view was superb

It’s really clean, and most importantly the scenery is really spectacular!

The hotel was very cosy, quite cool inside even in the middle of August. From our room 15, we had a great view over the mountains. The front desk isn’t always manned, so you can only check in from 16:00 and have to leave by 11:30. There’s also no bar or restaurant at the hotel, despite the website description. Although there are a lot of choices in Grindelwald itself. Parking ya the hotel is plentiful and easy. Although walking to and from the hotel maybe difficult for those less able.