館内が綺麗でとても過ごしやすかった

スタッフさんの対応がとても良かった

リノベーションされた建物は、とてもきれいでセンスも良く、スタッフの対応も気持ち良く、大満足でした。2日目の朝はゆったり温泉と足湯を楽しみました。どうもありがとうございました。

とても綺麗で素敵な雰囲気でした！

こじんまりとした居心地のいい宿です。お部屋も清潔で、温泉もとても綺麗です。全体的にセンスがよく、快適な滞在ができました。またスタッフの方もとても丁寧に対応してくださって好感がもてました。大平台の駅まで近いですが、道を渡る時にやや車が多く渡るタイミングを待たないといけないところはネックですが大きな問題ではないと思います。

紅葉シーズンに合わせて1泊2日で家族利用させていただきました。 温泉に加えて足湯もあり、家族でのんびりしながら時間を過ごすことができ満足でした。 施設内もキレイで快適に滞在することが出来ました。

緑が豊かで、窓からの景色が最高でした。 温泉に浸かり、ゆっくりする事ができました。 ありがとうございました。

very good hot spring, friendly staff and excellent services, really good area, close to bus stop

スタッフさんが若く随所に工夫を感じました。

I really loved this hotel. There are 2 onsen - one indoor (which I found a bit hot) and on outdoor, which was the perfect temperature and which I loved. They provide really lovely amenities - bath products, moisturizer, tea pot and tea. It felt quite luxurious I only cooked in the kitchen once - just the frozen pizza that they sell. It was very clean and well stocked, I just find a grocery store in the places I was in. They serve breakfast each morning, which is basically tea, coffee, juice, and a variety of pastries. There are lovely places to sit to relax or read. It’s a very comfortable hotel and is quite near the ohiridai train station or bus stop for travel into Gora or Hakone Yumoto. However, if like me, you return tired after a long day and don’t feel like taking any more transit, there is really nothing within walking distance. There are frozen meals and a variety of snacks for sale, however.

The amenities are excellent, will return soon

One of the best property to experience the Japanese culture and Suisen. Highly recommend

We stayed here as a family of 4 in March 2026. We stayed in a Japanese style room. The room has a toilet and sink but no shower. There are both indoor and outdoor baths however which we enjoyed! The indoor bath change area is a bit small if there are several people using it at the same time. The outdoor bath is lovely and quiet but with no shower area to shampoo/soap up so you need to go down the stairs to the indoor area to do this. Both outdoor and indoor baths are separated by gender. The Japanese style rooms were very clean and there are instructions available to assist you in setting up the beds for sleeping. A couple of tips: The road from the station to Hakone Suisen is a short walk but it can be very busy with traffic and there is no designated cross walk. Crossing the road during mid day with luggage and children can be a harrowing experience! It was better in the early morning. Also, check in time is exactly 3pm or later. We arrived around 2:45 and were told to wait until after 3 which was fine as there was a nice sitting area and at 3 pm the staff promptly came to check us in. Just don't expect to check in early unless you make prior arrangements. If your commute gets you in before check in in may be worth just leaving bags and going out to enjoy the afternoon. The Open Air Museum was a highlight!

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.

Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.

唯一缺點：沒有車站接送，對帶著大行李的旅客稍稍不便，其餘不管是房間設備、員工服務態度、溫泉品質，全部無可挑剔的滿分

Staff were exceptional, facilitie was great

Clean, quiet, beautiful property in the mountains. It’s more of a spa-hotel, So not super convenient for us (we needed a place to sleep and a shower). Did not relize that our room had as bathroom but no shower, but the staff was super helpful and offered a room for a moderate fee, Would. Inlikwses

Increible lugar, vistas, personal.. un lugar de pelicula para relajarse

良好