親切なスタッフ、美味しい食事、 満足のいく滞在でした

リヤドに期待するのが、そもそもの間違いなのかも知れないが、期待外れだった。家族ぐるみで一生懸命接客している点は評価できるが、ハード面では評価すべきものはほとんどない。

Fantastisk service og venlighed. Det var meget koldt på det tidspunkt vi var der men enhver forespørgsel på mere varme på værelset og helt nyt værelse blev imødekommet lynhurtigt. Føltes som at være en del af et hjem - nærværende, afslappende og sindsygt hyggeligt.

Staff very helpful and friendly. Breakfast was nice.

This riad is beautiful and surprisingly quiet given its proximity to Jemaa El Fna, The suites are great for families traveling with teenagers. The service was impeccable. Highly recommend.

The room was very clean, well-equipped and spacious. Staff were very attentive to our needs and requests and extremely helpful in terms of information provided and helping us settle in. Breakfast was very enjoyable - a good variety of fruits, breads, jams and pancakes/warm muffins. Eggs of our own choice were also on offer every day. The only thing we found a little surprising was the limited menu for evening meal - tagine 6 days a week, cous cous on the other day. Traditional Moroccan food, certainly, but not enough variety for me. With plenty of dining options outside and nearby, however, this was far from being a problem. One other thing - a very cat-friendly hotel, where the cats themselves are very forward and friendly. A welcome difference which made it a very homely stay for us. Thank you to everybody who worked so hard to make our stay so enjoyable.

Best Riad during our 10 days trip all over morocco. Clean, Spacious, Upscale and comfortable. My kids love it. Great crew and breakfast.

Tout est parfait, c’est vraiment un superbe Riad très bien placé, le personnel est très serviable et aux petits soins.

Beautiful RIAD. Steps away from the busy square and souks but very quiet and pleasant as you walk in. Everything was great from the room to the staff. Would love to come back soon!

Very well located in the heart of the Medina, this is a comfortable and very reliable place to stay if you want to stay in the middle of the action !

Parfait

Great location and wonderful food. Staff were really friendly and helpful and the room was lovely.

The Riad Itrane is a little oasis in the hustle and bustle of the Medina in Marrakesh. All the staff, without exception, were just lovely, efficient, warm and friendly. They were all wonderful ambassadors of the Moroccan tradition of hospitality. Nothing, however trivial, was ever too much. On our second night we had a leek in the hot water tank and with great efficiently they simply moved us to an upgraded room. We had dinner twice at the Itrane and it was to die for. I wouldn't call it haute cuisine, but it was traditional Moroccan fair, beautifully presented with high quality ingredients. Breakfast was a delight, with endless coffee and Moroccan mint tea, a large spread brought to the table, with fruit, nuts, jams, delicious breads, yoghurt and cereal which set us up for the day. The communication was also faultless. This was a surprise birthday trip for my partner and we had several email exchanges to make final preparations. Settling up was a breeze, with flexibility, allowing us to settle in local currency and card. The entire Riad was clean and well kept. My only small observation is that it the two en suite bathroom we experienced could do with a plumbing upgrade. In both the taps came off in my hand and the toilet in one wasn't anchored to the floor. I would recommend the Riad Itrane for anyone wanting to experience traditional Moroccan hospitality and comfort in a warm and friendly atmosphere.

For a first visit to Marrakech, this riad was an excellent choice. Its location is perfect; just a short walk from the lively Medina, museums, cultural sights, and great food and shopping. The staff were consistently warm, welcoming, and helpful. The traditional Moroccan architecture creates an authentic atmosphere, and the green rooftop terrace quickly became my favorite place to start the day before exploring the city. We had dinner at the riad on our first night, and it was a lovely experience: beautifully served and truly delicious. Breakfast was also served at the table and varied slightly each day, offering healthy options, freshly cut fruit, and freshly squeezed orange juice. The rooms were tastefully decorated, the beds very comfortable, and the linens crisp and clean. In winter, the rooms can feel a bit cold, and it would be nice to have slippers available, as the floors get chilly and I prefer not to wear shoes indoors. Overall, this riad offers a charming and memorable stay. With a few small improvements, it could easily reach true five-star quality.

Good hospitality by the staff, especially Munem.

A fantastic Riad in the heart of the Medina but so quiet!! They couldn’t be more helpful ….from arranging a driver from the airport to providing a wonderful meal despite our late arrival. The Riad itself is immaculate with a lovely roof terrace. Breakfast was served there daily. Breads, pancakes, fruits, yogurt and eggs - yum!! Our room was lovely …. and cleaned thoroughly daily. The little pool in the centre is refreshing after the heat of the Medina. Honestly - it’s just perfect!

Excellent service and beautiful hotel

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We have literally just returned home having stayed for 5 nights in the very beautiful Riad Itrane. It was absolutely stunning. The little areas within, the pool and the roof top terraces were all so wonderful. We received excellent service from all the staff, however, Moumin (sorry if I’ve misspelled your name), went above and beyond when he rescued us and walked us to a local restaurant after getting horribly lost and ended up back at the Riad. Thank you Moumin. He greeted us every day with a big smile and was so helpful. We would highly recommend Riad Itrane. Thank you for a wonderful holiday.

We had a fantastic time at our stay. The staff were friendly and attentive and the room was very nice.