Lo mejor el personal. Ha sido maravilloso, siempre dispuesto a ayudarte. Las habitaciones son amplias y limpias

Buena limpieza. Personal excelente

Great location

Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.

Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.

Near main plaza, restaurants,and pedestrian shopping streets

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,

Amabilidad del personal

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.

El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo

El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.

Great staff and location.

Excellent

Good property and nice friendly services

Tranquillo carino

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.

Good location, closed to the main plaza. Friendly staff

The property is under poor maintenance to noisy from outside

Los dias que estuvieron no hubo agua caliente, espero lo arreglen

Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.