I stages 3 nights. At the first night I had to take a shower in médium-low temperature. I said it at the woman at the main office. Day 2 they changed my room for another which the hit water was ok… she never mentionnes that I Will have to pay the extras. At the Check-out , surprise I had to pay 300 soles to cover it. I asked the women Why and they couldnt answer me. So I paid it and i’m still looking for a refund of theses abusives fées.

Très bel endroit et bien situé Personnel attentionné Buffet pour le déjeuner parfait

Lo mejor el personal. Ha sido maravilloso, siempre dispuesto a ayudarte. Las habitaciones son amplias y limpias

Buena limpieza. Personal excelente

Great location

Quarto limpo, entretanto apenas 1 dia de 3 dias de hospedagem, com água quente. O aquecedor esteve no quarto 2 dias de 3. E a cidade é muito fria. Café da manhã bom, boa localização na cidade e funcionários mt prestativos e agradáveis.

Aunque, en general bien, tuvimos problemas con la calefacción, finalmente solucionados. Trataron de cobrar un 5% adicional por pagar con tarjeta.

Near main plaza, restaurants,and pedestrian shopping streets

Since the check-in until the check-out was amazing. The reception staff very supported, Veronica is a very kind person always attentive at everything, very clean and warm room,

Amabilidad del personal

This is a very pleasant hotel right next to the main square. Very helpful reception staff. They offered and arranged excellent tours to Sillustani and Lake Titikaka islands which were well organised and good value.

El hotel esta bien ubicado, cerca de todo lo importante o para que te recojan de cualquier tour, buena limpieza, el personal es poco comunicativo

El agua caliente fue súper importante en este clima bien frío y el hotel tenía todo para esto hasta tienen un calentador del cuarto.

Great staff and location.

Excellent

Good property and nice friendly services

Tranquillo carino

Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.

Good location, closed to the main plaza. Friendly staff

The property is under poor maintenance to noisy from outside