最初に迎えがあるはずがなかった点以外は、対応は悪くなかった。

There was no airport shuttle. We had to use uber.

Room was clean, WiFi strong, and checkin/checkout smooth. However * Staff’s English ability was limited. My Spanish was better than their English. * Only a bath towel was provided for each person — no floor towel, hand towel, or face towel. * Neighborhood was not very interesting. Need to walk to old town for most sights and shopping. * Didn’t understand why someone needed to unlock the front door for you when entering or exiting. Maybe better security but a lot of inconvenience. * Locking door knob did not seem as secure as a deadbolt.

All went well. Have coin ready to tip. Staff very helpful. For the price you can’t beat it.

Excelente equipe muito atenciosa, bom café da manhã e ótima localização

Equipe atenciosa, excelente café da manhã e ótima localização

staff super helpful, clean room .

The staff were exceptional! They were very helpful and considerate and even set up a small early breakfast for us because we were leaving right before breakfast was officially open. Very sweet people!

The room was great for our needs. No hangers, no safe in room, if there is a way to control the temperature, never did locate it. The bed was comfortable, as well as the pillows and blankets. The bathroom was large with a walk-in shower. The property offers a free continental style breakfast. There is also a restaurant on site for other meals. The is a convenience store on site for snacks and water. It is within walking distance of some of the tourist destinations such as Plaza de Armas and the train station/san pedro market. We would stay again if in the area.

The staff were very kind and helpful. They also had a delicious breakfast. They were very kind and helpful!

El personal muy atento y servicial, apezar que no podiamos desayunar por los horarios de nuestros tours, nos dieron un agua, torta y una fruta todas las mañanas siendo a las 3 o 4 de la madrugada, se cumplió en puntualmente nuestro traslado al aeropuerto, el restaurante muy agradable asi como su personal y alimentos, lo recomiendo ya que esta sobre la avenida donde se encuentran cajeros, antros, agencias de Peru rail e Inca rail y puedes caminar en todo el centro con confianza. Solo un detalle al ser una de las avenidad principales el ruido de vehículos (claxón) es constante.

Very polite and helpful staff! We very much enjoyed the visit. Walking distance from historic center a plus!

The manager is nice and very helpful.

The manager is very helpful and nice.

Friendly and helpful staff

I definitely recommend this hotel. The service was excellent, the customer service was the best, delicious food. I can’t wait to come back!

Bien todo

Staff is friendly and helpful. Breakfast included. But facility is a bit old, hot water is very small, bathroom needs big improvement. Towel looks old and not clean, hard to use.

Excelente sercicio y amables.

Stay here if you just need a room. Very plain and not at all fancy. Staff are friendly, but condition of the place is really just very ok. Like many hotels in the region, we had issues with not having hot water at first, but hotel did help "fix" the problem so we got luke warm water.